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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Don't waste your time Had a 2:30 pm so called "VIP" appointment to test drive a used Leaf. Got to the dealer and our sales person, the so called expert, told us sorry was in a meeting not ready for you then passed us off to an unsuspecting, unprepared sales man. After 20 mins was taken outside to see the car only to find out ironically it was just "sold". When we asked why we were not told in the previous 20 mins, we received attitude and were told by manager "I didn't know because I have been in a meeting. We can't hold it ... read more
BAD Customer Service Called talked to a sells men Alex told him what we was looking for filled out application Alex was fixing to be leaving and said he would talk with his manger the next day to see if he got it. Called the next day Alex was off talked to another sells person. Called back the same day cause my husband wanted to talk to him when we called the lady said wasn't nobody there named that sent me to sells and guess what there was! He then told us we would need 15,000 down on the van we wanted and yes he said $15,0... read more
Service dept Let me tell you how inappropriate and ignorant their service dept rep is. I had an appointment today around 2:30. So, my husband took my car to the dealer. Obviously, their alignment machine was broken, yet no one called us to notify. (So? We wasted about an hour of commute back and forth) I called around 4 pm to ask when it would be fixed to reschedule. Kyle Mack( service rep) answered my call and said he doesn't know. So I expressed my disappointment for not calling me to tell me that they can't work on my car... read more
PURE TRICKERY Recently traded my 2012 sentra for 2015 altima,promised myself never would i buy from this dealership again, as to previous promblems i had with my 2012,and 2010 sentras ,being lied to previously about my 2010 being certified,which wasnt, , now my 2015 altima , when i purchased it said i wanted same warranty i had on my 2012 sentra, my policy on my 2012 cost me 1200,when i was given the price on my 2015 altima was told it would be 2400, now almost double, i moaned , he groaned nothing came of it, til i needed t... read more
no customer Service Was looking for a new car and visited this delearship. I couldn't complete the deal because I didn't have one of the document they needed. The sales person didn't have courtesy to even offer other options what they have or any sign to earn business. Amidst of our conversation, a lady comes into the office where we were sitting and starts talking without introducing herself. As we walked out of the office, I wanted to express my dissatisfaction and that lady asks the sales guy to go talk to another set of ... read more
Sales Managers are incompetent to deal with customers I recently purchased my 2nd Nissan vehicle. My most recent purchase was 2014 Xterra - After stopping by today, I was told only 1 key was available and was sent to service department where I could purchase a 2nd key for a Ridiculous price. Secondly, my wife gets in the car as we are driving off, realized only 1/4 of tank of gas in the car. I have never purchased a car when full tank of gas was not provided. Now this is what tops it all off, I have left 2 messages with the ... read more
Worse Experience at Gwinnett Place Nissan On March 17th 2015 I went to Gwinnett Place Nissan Duluth GA, for an appointment with Clay Taylor (Salesman). I met him around 4 PM. He seemed like a nice guy and showed us a few SUV's we were looking for. We liked the Nissan Pathfinder S model. I asked for a Red color, leather seat and Rear view camera. Also, I wanted to trade in My 2008 Chevy Uplander (110K). Then they ran my credit and told me I am approved tier1 finance. At that time Sam (one of the Floor Managers) joined us with... read more
Service They have the worst customer service. My daughter came in to get a tired fixed and not only did they take forever but they took advantage by charging her an insane amount. I called to see why they had priced it so high, since the Nissan we live buy charges much lower, and the manager was extremely disrespectful and had no concern whatsoever for my question, Way overpriced, do not go here if you want a deal. I was thinking of buying a car from here but that will NEVER happen.
Dont care about repeat customers I had bought 2 new Nissan Quests from this dealership and recently my 2013 Nissan Quest front dashboard cracked and my warranty was over by 300 miles and they refused to fix it Nissan I guess does not care about customer loyalty.. I would not recommend Nissan to any one Buyer be ware.
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,809 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is open now. It will close at 8:00 p.m.