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Gwinnett Place Nissan

4.3

About this business

Location details

2555 Pleasant Hill Rd, Duluth, GA, 30096, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.37,809 reviews
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Dodo123's profile image
Dodo123 
9 years ago

Stay away from this evil place PLEASE BE AWARE !After taking a loan and purchasing the vehicle , the financial department SWITCHED the terms of my contract !They are not explaining why or they are telling you - they didn't calculate the payment or your payment is getting low,but as a matter of fact they switched the terms,the rate,the months of payments. You pay more than you supposed to.They are dishonest and lie to you.You have to pay attention when you sign every paper!Don't believe them!Very bad experience 

Dissatified1's profile image
Dissatified1 
9 years ago

Waste of time still no price provided!!!!!!!!! Very bad customer experience. I found a car on the web for 10,954 and below the price was an offer to click for the sales price. I click and NO SALES PRICE PROVIDED. It then directs me to peovide name email etc so i asume mabe thell provide it via email. NO SALES PRICE PROVIDED via email. I then get a call from a very nice lady Raven and i ask about the price and she tried but Still no price provided via phone. Im told you must come in for a price, so i make an offer of 10000 ca... read more

Business response:

Hi, and thank you for leaving us a review. Here at Gwinnett Place Nissan, we aim to provide our customers with great prices. We apologize for the lack of communication on our part about the pricing. This is not the typical experience here at Gwinnett Place Nissan, and we'd love to discuss your concerns. Please reach out to Casey Lloyd, Sales Manager, at (770) 476-7771 or email us at GPNcares@gmail.com at your earliest convenience. 

Rida3000's profile image
Rida3000 
9 years ago

Absolutely Horrible! After my 65 year old mother-in-law traveled 4 hours to purchase a car that we called about beforehand, we got there and the car was not working. So that the trip was not wasted, she decided to look at another car. After deciding on that car and sitting in the dealership for 6 hours we were finally out of there with a 2010 Altima. After having the car for a month, my mother-in-law received a letter in the mail saying that her loan was declined. We've been calling for 3 days trying to get Sales and Finance... read more

Leon's profile image
Leon 
9 years ago

Worst experience I've ever had Before I was even out of my car, I was being insulted. Even the receptionist was rude. There is absolutely no reason to subject yourself to this place. I was lied to on the phone before arriving, lied to directly when I got there. If you still decide to risk this place, you deserve what you get. 

Business response:

Hello, Leon. Gwinnett Place Nissan is dedicated to providing our customers with excellent customer service, and we are sorry if you feel that this is not what you encountered. We would love to speak with you and see what needs to be done to earn back your trust. Please contact Casey Lloyd, Sales Manager, at (770) 476-7771 so we can show you that we truly care about providing exceptional customer service experiences. 

edgard2016's profile image
edgard2016 
9 years ago

the worst dealership Don't go there, stay away from that dealership and you are not going to lose your time, patience and the most important, your money. 

mgj's profile image
mgj 
9 years ago

RUN FOR THE HILLS!!!!!! WHERE DO I START....MAYBE I CAN START WITH HOW I HAD TO LISTEN TO THE GENERAL MANAGER(VINCENT SUMPTER) SCREEMING AND CURSING AT HIS STAFF...OR SHOULD I START WITH THE LOUD MUSIC THEY PLAYED WITH CURSING AND DEGRADING LYRICS TOWARDS WOMEN...HOW ABOUT I START WITH THE WAY THE SALESMAN CAME OVER WITH A WORKSHEET FULL OF B.S NUMBERS WHICH I WILL MAP OUT FOR OTHER PEOPLE SO YOUR AWARE ABOUT HOW THEY WILL ATTACK YOU.....I DO WANT TO GIVE A SHOUT OUT TO THE SALESMAN THEY FIRED IN FRONT OF CUSTOMERS....... SO... read more

hendic's profile image
hendic 
10 years ago

DONT GO THERE!!! Saw A Nissan pathfinder online for 21214 after filling paperwork they told me it was 10k more that what they had online I was browsing online for a Nissan pathfinder saw one in their website for 21k. I call to see if it still available. the girl (Ashley) told me that it was. I told her I was going to be there later that afternoon.. after 10 min she call me back and tell me that I can even get it cheaper than that. so I say ok I will be there in the next hour. got there sales guy shows me the SUV i told him w... read more

Business response:

We appreciate your feedback, Hendric. We are sorry to hear that your recent experience with us left you with a bad taste in your mouth. We can assure you that we are dedicated to providing outstanding customer service and fair pricing, and we're sorry that we were not able to come to an agreement on the price of the Pathfinder. We would never intentionally deceive a customer, and we would love the opportunity to discuss things further and see what we can do to make things right. Please reach out to Casey Lloyd, Sales Manager... read more

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spham 
10 years ago

Bad service, not helpful Had oil change there. It was cold that day, Jeff told me their car wash is frozen, so can't give me a car wash but will give me a rain check. While I was waiting for my car, other customers were having their car washed. I asked to check the tire pressure light. He didn't give me the rain check for car wash, didn't check tire pressure light, as it was still on. Instead he tried to sell me the tires and my tires are still in decent shape. I'm very unhappy with their services particularly with Jeff. 

BigMike's profile image
BigMike 
10 years ago

Worst experience in along time Couldn't even sit in a car without giving them my full information and speaking with a manager. A car on the lot was unlocked and when I opened the rear hatch to look inside the salesperson closed it and said I would first have to come inside. Couldn't even sit in it. We're considering several cars and aren't ready to be "contacted" by 6 different car dealers. The car id for my wife and is her decision. I simply wanted to sit in it to see if I fit comfortably, but they wouldn't let me. Luckily ... read more

Frequently asked questions about Gwinnett Place Nissan

How is Gwinnett Place Nissan rated?

Gwinnett Place Nissan has a 4.3 star rating with 7,809 reviews. 

When is Gwinnett Place Nissan open?

Gwinnett Place Nissan is open now. It will close at 8:00 p.m.