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Hampton Inn Manhattan/Times Square South
- Other
- New York, NY
About this business
The newly updated Hampton Inn Manhattan Times Square South is located in the heart of Midtown Manhattan in Times Square, bordering the Theatre and Garment Districts. Located minutes away from New York City's major tourist attractions and corporations: Broadway, Rockefeller Center, Jacob Javits Convention Center, Macy's Herald Square, Empire State Building, Central Park, the Intrepid, Ernst and Young, New York Times Building, Hudson Yards, and Proctor and Gamble are all at our doorstep. Our updated guest rooms feature chic, m... read more
Location details
337 W 39th St, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience in NY! Terrible experience! They gave us a room that I am not sure if it was even a room! Different bed than we booked, a bathroom that had no door (we did not book accessible room), we had to throw towels all over the floor because it would get wet, the shower was more a hose, we had to bend to get water on us, the experience was so bad that we checked out two days before our original date!! Never again!
Electrical outlets, phone inside room, ice machine, water refill dispenser, all these are not working! We brought it to the main lobby’s attention in our first night, we stayed there for 4 nights, 5 days and yet it still wasn’t fixed. On our last day, the elevator was not working and we couldn’t call the front desk because the phone is not working so I walked down 31 floors to complain about the elevator not working. Then I had to wait another 15 minutes to go back up and get my wife on the 31st floor! The staff didn’t even ... read more
Overpriced and dirty This hotel is incredibly dirty. The lobby was filthy, there were stains on the lobby furniture, the elevator was full of smudges, the hallway carpet leading up to the room looked unkept, there was old gum on the floor in the room, sheet was yellowed and stained.
The full fresh breakfast each morning was great! Omelettes, fruit, juices, etc. great! Breakfast staff were great! 2 mornings out of 3 we had low water pressure and no hot water for a shower!!! Terrible. I did not get back a satisfactory credit on the nightly hotel rental, even after speaking with hotel general manager. Hotel is over priced for a 1-2 star hotel!
Location was excellent. Older hotel and not as clean as I would expect. For price it was fine.
We came in early to drop off luggages off before check-in. The staff that greeted us were curt and annoyed. I get it that its the morning and there is a lot going on but it wasnt necessary in how we were greeted (and other guests too). When we finally were able to check in, this completely other employee was absolutely wonderful though. She was very pleasant. The morning breakfast was horrible. Even the coffee was burnt and bitter. House keeping does come and take care of the rooms. New towels and trash. (Did have to ask for... read more
THEFT... Now that I have your attention, the Hotel was OK and conveniently located for my purposes. This review is low due to the Valet Parking Issue I had which involves the company Hampton chose to hire for this purpose. Upon return of my vehicle, I found a drink and napkins in the passenger side??? But the worst was they stole from the vehicle. The item stolen was low value, BUT important to me. DO NOT USE the Valet Service at this Hampton... if you do need Valet Parking, choose a different Hotel.
Frequently asked questions about Hampton Inn Manhattan/Times Square South
How is Hampton Inn Manhattan/Times Square South rated?
Hampton Inn Manhattan/Times Square South has a 3.5 star rating with 4,360 reviews.
When is Hampton Inn Manhattan/Times Square South open?
Hampton Inn Manhattan/Times Square South is closed now. It will open tomorrow at 9:00 a.m.