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1004 Lakeville St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I didn't like how the employee had to touch my phone to get the free car wash. Like I don't know where your hands have been. YUCK! Then when going in the car wash, the guy spraying down the car ONLY did the left side of car. He completely didn't do the right side. I remember when it was the other company they had 2 people on each side spraying the car down before you go in. Ya'll got to change those 2 things. The car was itself was decent, but because of those 2 things I won't be returning.
Business response:
Hi Meg, thank you for the feedback. We will talk with our team about handling guests phones, you can always read them the coupon code on your phone and it will be a touchless process. The spray is only supposed to be used on the front and backs of the vehicle, it is bug spray. The reason we do not have team members pre washing your vehicle is due to new equipment that uses high pressure washing inside the tunnel. Ownership has not changed, just the name has to Happy's. We hope we can continue to serve you and you can try u... read more
Things are not the same since they got new equipment. The dry roller has often not working and now the machines are bending the rearview mirrors back against the car. This can be a danger if you don't notice it until you get back on the freeway and try to change lanes. I'll give them another few months to get their act together, but if not, I'll start looking for another car wash in Petaluma.
Business response:
Hey Daniel, thanks for the review, we appreciate the feedback. The Dry N Shine at the end of the tunnel will be replaced soon. We have been working hard to get a replacement for it, but there have been many supply chain issues with this specific piece of equipment. Car mirrors are designed to fold on impact like this, we are sorry for the inconvenience, but pressure has to be applied to clean the mirrors. If there is anything we can do to improve your wash experience please let us know!
No complaints! Great location! Nice and clean place. Also great service!! Highly recommended!!
Good place to go for a car wash and vacuum it out yourself. One complaint is I still see pollen and dirt in some places on my car. When you're in the car wash you wouldn't think it would come out like that. Just wish they would scrub it down before going into the car wash like the old place that was there did! Makes a big difference! Also wish they opened earlier.
C'mon guys. The dryer has been broken for well over a month now. The only one of the drying rollers that work is the overhead one which doesn't even touch the hood of the car, touches maybe the first third of the roof of the car, and then stops. It did the same thing when Wash-2-Go operated this place. Either replace the machinery or fix it. My car gets dirty within an hour of leaving because it's not dried properly. What am I paying for? I'll go through there again in the next day or two and take photos of the dryer, post t... read more
Business response:
Hi Pikea, we understand the frustration and apologize for the equipment that is not fully working. A vehicle damaged them when we re-opened in April. We have ordered the parts that need to be fixed, but there are supply chain issues at the moment for these specific parts. We are the same operators as Wash 2 Go, we just changed the name to Happy's. We appreciate the kind words about our team! Again, we apologize and get where you are coming from and hope to have it fixed soon. Thanks for choosing Happy’s.
This car wash is the best in Sonoma County! I've tried many and there isn't one that comes close to the level of service that Happy's provides. Prices are reasonable and I can vacuum the inside of my own car which I need to do weekly. The vacuums have super suction and are always in working order. There's even a machine that cleans car rugs. The staff are well trained, polite and knowledgeable. I have to wash my car weekly because I don't have a garage and I transport my snacking toddler grandsons to and from daycare. Happy'... read more
Business response:
Thank you, Maria, for this great review and for letting us keep your car clean and fun to drive!
First time going to this car wash and I was pleasantly surprised. I finally found a wash that cleans my car properly. With other places I have tried my car is always left with dust especially in the back window and trunk. My car was spotless after going through this wash. Most car washes lightly mist your car with water but this one has some nice power to it which is what gets all the dirt off. The staff is great, they greet you with a smile and provide great costumer service. I bought the wash me clean option and was highly... read more
Business response:
Jackie, thanks for the 5 star review! We appreciate it!
Definitely recommend this car wash they really did a great job in improving everything not to mention the staff is just amazing. Got to speak with the manager Fernando and super nice gentleman very professional!! I needed help with putting on my plates and with no hesitation he helped out very great customer service. Overall loved the way my car turned out very convenient place to go to! They need to open one in Santa Rosa that would be a huge hit.
Business response:
Thank you Esmeralda! We appreciate the review!
I stopped by because of a post that said this place had gotten new machines and was giving out free car washes for a grand opening. It was great! Everyone was really friendly and it was a good deal. I'll be back!
Business response:
Coco, thanks for the great review and for coming to our grand opening!
Happy's Drive Thru Car Wash has a 4.4 star rating with 598 reviews.
Happy's Drive Thru Car Wash is closed now. It will open at 8:00 a.m.