Harlow's Casino Resort & Spa

Peter 

on Expedia

8 years ago

Poor service Poor service on the gaming floor 45 to 1 hour in between servers checking on drinks at the tables. Even asked pit boss to get one and it still took a 1/2 hour. 

Anonymous 

on Expedia

8 years ago

Steak place open only Thursday-Saturday. Was there in a business trip and only had buffet as a choice. Very poor 

Rosie 

on Expedia

8 years ago

It was a good trip we was having a family reunion when it was time to leave they jacked up the price from our reservation we made with hotel. Com never again 

Karen C 

on Expedia

8 years ago

Stay at Harlows Hotel room was fine other than the fact there were few power outlets and what they have were difficult to get to and we had to unplug clock and lamp to plug in chargers. Lobby had a lot of cigarette smoke drifting in from the casino area. 

Anonymous 

on Expedia

9 years ago

Room floor was dirty when we checked in, service in both the buffet and the steakhouse were not good and we didn't even get a refill of Our drinks in the buffet nor did we see our waitress after she brought our drinks initially, and the air conditioner in Room would not turn down below 70. Mary, a blackjack dealer, was the highlight of our stay. She was very fun and professional and made playing blackjack very fun and was the only good thing about the stay 

CHRIS 

on Expedia

9 years ago

DIDN'T LIKE THAT THE RESERVATION EMPLOYEE TRIED TO DOWN GRADE MY ROOM WHEN I ARRIVED AT THE CASINO. I HAD RESERVED MY ROOM WITH ORBITS ON LINE.DOWN GRADE FROM DELUXE KING TO TWO QUEEN BEDS .AFTER I REQUESTED A DELUXE KING FACING THE MISSISSIPPI RIVER. AND WAS TOLD NO WERE ARE FULL NO ROOMS AVAILABLE. 

H Kay 

on Expedia

9 years ago

Terrible experience. Got in late went to Buffett, terrible. Food cold, containers empty. Asked counter person for an extra fork and was told i would have to find a waitress. Will not visit your hotel again or tell friends. 

Anonymous 

on Expedia

9 years ago

Changes needed but nice place. Overall, the stay was nice. However, the beds have plastic covers on the mattresses that made for a rough and noisy sleep. Also, there are no shear curtains on the inside of the main curtain which makes you leave your window wide open during the daytime due to poor lighting in the room. Also, when the sun rises the light burst right through on you while you're sleeping because the curtains are just long enough to close but the air conditioner blows the curtains a part enough for the sunlight to... read more

cole 

on Expedia

9 years ago

Aging property that needs updated. Front desk staff ignored me for 2 minutes while they chatted with each other. Once acknowledged, I realized they had the demeanor of a revenue office employee. The rooms are aging and not well. Paint missing from the walls, carpet stained. Bed was comfortable however. All in all, I felt of was overcharged for what I got there.