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2281 Defoor Hills Rd NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is awful
Business response:
I cant find an order number from you, could you provide some information so we can assist you? 218-755-5200 Sales@HeadlightRevolution.com
I bought bulbs for my snowmobile and they didn’t fit. So I contacted them to return them through email and calling never got a call or email back. Never order from this place.
Business response:
Please let us know how we can assist you Dean, we would like to help you if we can! 218-755-5200 Sales@HeadlightRevolution.com
Got some $180 LEDs for my fog lights. They send me different bulbs left from right. Now I want to return them and have my money back, they want me pay they return shipping and take forever to answer an email.
Business response:
Please let us know if you still need assistance!
Having issues with lights I bought and I’ve been trying to get a hold of someone to help me but no luck at all. Wouldn’t recommend
Business response:
Please send some order info so we can reach out!
So far this has been one of the worst purchase experiences I’ve ever had. Absolutely horrible customer service! Error on my order so when I called to fix it I have been transferred multiple times like no one wants to deal with it so they pawn you off to the next kid. And when I say kid I mean it. These people have thousands of dollars of mine and I can’t get one determined email or call back. It’s been weeks! I’ve waited on hold for hours! Been hung up on, Lied to, I mean get your stuff together people! I wouldn’t recommend ... read more
Business response:
Hey Oliver, if you could send over some contact info I can have someone reach out to help you as soon as we can!
I ordered and received the headlights but the main plug for the lights does not fit my truck. I have emailed them multiple times with photos and they will not even respond one time. Now I have these very expensive headlights I can’t install without taking to shop and have the correct plugs installed. Their service after the sale is non existent!
Business response:
Jerry, sorry about that. We have been very short staffed and are doing everything we can to keep up. Please reach out to let us know how we can help you. 218-755-5200 Sales@HeadlightRevolution.com
Week 3 and still haven't received my tail lights, and can't get anyone to answer the phones or respond to messages through the website. I got the majority of my order but seems like terrible after purchase customer support.
tring warranty some lights, after 1 hour on hold no one answered. customer service sucks!!!!
Business response:
Tony, so sorry about that. We swapped to a new phone system recently and are working out the kinks as we go. Please provide your order info, we can pull your info from that and reach back out to you!
Horrible customer service 3 days of calling them and NO reply
Headlight Revolution has a 4.7 star rating with 2,613 reviews.
Headlight Revolution is closed now. It will open at 10:00 a.m.