This profile has been claimed by the business owner or representative.
Hearing & Balance Solutions - Edgewater
- Audiologist
- Edgewater, MD
About this business
Location details
3168 Braverton St., Ste. 250, Edgewater, MD, 21037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Krotz was amazing updating one of my daughters, who accompanied me for first time. My hearing and interpretation had declined substantially since last visit. She spent much time assessing me, then explaining alternatives, and finally preparing equipment on loan. A few minute appointment turned into about 2.5 hours - worked in between other appts.
Business response:
It was nice to see you again and to meet your daughter. I am grateful to have the opportunity to help guide your family towards a better understanding of not only your current hearing abilities but also of your new treatment goals. Meeting personal hearing goals is always made easier and often is more achievable when family, friends or caregivers are involved. I will continue to do my very best to guide you through this journey! Dr. Krotz
Dr. Krotz is very friendly and knowledgeable, she makes you feel comfortable, when you leave you know your hearing aids are working properly, and her receptionist is just as caring couldn't ask for a better place to come too!
Business response:
Thank you, Ron, for this review and kind words! We work hard to make each visit productive and pleasant, so good to see you again. I look forward to continueing to provide you and all of my patients with the very best Audiological care that I can. Dr. Krotz
Thank you for my thorough checkup, cleaning my heating aid and answering all my questions. I am very glad that my hearing has stayed the same (not changed from the last visit,
Business response:
Greetings Mary, Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience. We are committed to providing excellent hearing care services to our patients, and we are happy to know that we were able to answer all your questions and provide you with a thorough checkup. See you next time!
Dr. Krotz always spends lots of time with us evaluating our hearing aids, answering all our questions and making sure we are ready to move forward. She truly cares!
Business response:
Thank you so much for taking the time to leave us a 5-star review! We're pleased to hear you were happy with the care and personalized attention you received from Dr. Krotz. Take care :-)
Kristin is very professional. She explains everything in easy to understand terminology (although I have work experience in acoustics). She did a very detailed reassessment of my hearing, and adjusted my hearing aids as required. She also provided more information about replacing the replaceable part of the hearing aids. I have the utmost respect for the work she does.
Business response:
Wow, thanks for this very thorough review. I appreciate you taking the time to share your experience of my practice with others. See you next time. Take care :-) P.S. I loved the Acoustics Today journals you shared with me!!!
Dr. Krotz, is very good. She is gentle and compassionate, explains everything she is doing. Her office staff is very good also, they help with any problems you have with billing or scheduling. I am so glad we found her again.
Business response:
I'm so glad you found me again too. Thank you so much for this wonderful review. It's always a pleasure to see you.
It was excellent
Business response:
Wonderful, thanks for sharing.
My experience with the office could not have been better. I’m excited to have Dr. Krotz’ help and recommend her to anyone with needs in audiology.
Business response:
We're delighted that you were pleased with your experience. We'd appreciate your referrals. See you next time. Take care :-)
Thank you. I can hear again. You were a delight to work with.
Business response:
I'm so very pleased you can hear again! Thank you for your kind words. Let me know if you need anything else.
Frequently asked questions about Hearing & Balance Solutions - Edgewater
How is Hearing & Balance Solutions - Edgewater rated?
Hearing & Balance Solutions - Edgewater has a 5 star rating with 257 reviews.
When is Hearing & Balance Solutions - Edgewater open?
Hearing & Balance Solutions - Edgewater is closed now. It will open on Monday at 9:00 a.m.