Heartland Payments+

Annie 

on SoftwareAdvice

4 years ago

Switching to Heartland: one of the worst mistakes we’ve made Heartland is the source of our biggest problem right now, and we’re a restaurant during a pandemic. We’ve been shut down in one form or another for over 12 months and having Heartland hold back 100% of our credit sales during this is seriously catastrophic. PROS I can’t think of anything positive to say to Heartland after they have failed so miserably to do their job. CONS Heartland Payment Processing has been doing the opposite of what their supposed to do, which ... read more

Debbie 

on SoftwareAdvice

4 years ago

Great Customer service Good. Nice customer service reps. Delivery was great. PROS Timely processing, along with helpful agents and easy access to the website. Good delivery time even with short notice. CONS I was unable to make changes once submitted. No grace period for a change and health ins. could only be every 2 weeks. REASON FOR CHOOSING HEARTLAND PAYMENT PROCESSING Just started the company and heartland is a well known name. 

Rebecca 

on SoftwareAdvice

5 years ago

Terrible We have been in service for over 12 years. It is the worst company I have had the pleasure of dealing with. Typical sales pitch, promise you everything but refuses to back it up. The site was not user friendly, for a Mac at least. She told us it would work fine on a Mac but once we signed up she said they weren't really "set up for Mac's." Our overall experience with this company has been disappointing. PROS - Automatic Withdraws on accounts that pay montly CONS - Had to change password every 30 days. If you did not... read more