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Heartland Payments+
About this business
Location details
73105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware of what they say and what you receive When we started Heartland worked fine compared to our old processing company. Then I found out I could get a much cheaper alternative. I tried to change companies but was told my salespersonlocked me into a contract. This was the one stipulation I insisted on when I signed the contract which was done on a tablet. I was assured I could cancel at anytime. Now I find out he didn't tell the truth.BEWARE OF THIS COMPANY PROS It served the purpose at first but I found a cheaper option a... read more
Company error, falsely added to TMF "blacklist, can't get merchant services, Beware!!! Absolutely terrible from start to finish, hopefully Capterra will help me rectify the damage they have caused us. They don't care at all about the customer experience, maybe they care about their online reputation. I even tried to apply for merchant services with them to trigger an update on our account, and they won't even respond. PROS Negative and costly experience all around. Permanently damaged our business. They refuse to explain any... read more
Rip off PROS Typical Credit Card processesers. Lining theit pocket while small business pays. CONS Heartland does not take care of their customers. Stay away from Heartland! They will rip you off! REASON FOR CHOOSING HEARTLAND PAYMENT PROCESSING Bwcause mt friend was the rep. Big mistake!
Sales really really bad My experience is the worst I have ever had with any service provider i tried. PROS I do not have any pro to say. Bad service, either being raciest sales staff of disrespectful, KC sucks CONS Bad service, either being raciest sales staff of disrespectful, KC sucks REASON FOR CHOOSING HEARTLAND PAYMENT PROCESSING I am trying to evaluate if i can use this product.
Beware of Heartland I have to rate my experience with Heartland as very, very poor at this point. I moved away from them to Beyond and was able to cut my credit card processing costs in just about half. PROS When I used to have a rep that I could easily contact and he would find help I needed. CONS Heartland started lopping fees on us over the years. Their support has failed to provide me with a customer file as I was promised I would be able to get. They were zero help in that regard for my switching processors. And I do no... read more
Heartland's systems are from the stone ages Horrible. Their customer service people are nice but the systems are so messed up that the sites are down a lot and then you cant get in. When I logged in to my statements website it was a totally different business and the person on the phone could not figure it out. So I requested paper statements to be mailed and that was $20 more a month. Then I requested the person to email me a statement and he had to put me on hold to get approval to email the statements. Mind you they could... read more
Scam artist company hiding fees Terrible PROS Nothing, they have lied the whole time and charged us 2 to 3 times what it should cost. Added features without approval. CONS They are all a bunch of liars and thieves
Avoid - they are a rip off ! Bad PROS Their Dinerware product did get the job done but is out dated. CONS Tons of junk fees and the rate started off good then worked up to over 4% !
Very Disappointed Heartland Payment Processing need a little customer service training. PROS It was easy, convenient and not expensive. CONS My account was closed due to no activity. Had I known this would happen to me, I would have used the system. I have over 300 tax clients, and of course during tax season, there was going to be a lot more usage, then after tax season. But when I signed up for the system, this information was communicated to Heartland, and no one mentioned that due to no activity, this account would be cl... read more
Frequently asked questions about Heartland Payments+
How is Heartland Payments+ rated?
Heartland Payments+ has a 4.2 star rating with 210 reviews.
When is Heartland Payments+ open?
Heartland Payments+ is closed now. It will open at 9:00 a.m.