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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Very helpful and patient" Thanks to Sergio and Emilio for your patience in answering all my questions and fears. I felt so much at home here. Mark was highly understanding and helpful. Thanks everyone.
Business response:
Hi Yemmie, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy we could meet your expectations and really help you out! Until the next time we meet, take care!
"Excellent experience " Ben, the internet manager was great to deal with and helpful in making the sale process very smooth. I alao want to thank Richard Okogun with helped test the Nissan Pathfinder. We bought the Platinum model. It is really loaded with all safety and comfort features. We love it. I truly recommend this dealer and especially Ben or Ricjard to help in finder your car.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Nissan! Until the next time we meet, take care!
"Great customer service " Jim Porter was extremely helpful and patient during my process of finding a new vehicle to take home. He introduced me to Cathy who was very pleasant and honest when making financial decisions that fits my needs. There was no pressure from the sales side and that is important to me. I appreciate Aaron for helping me as well. Everyone is very nice, even the receptionist.
Business response:
Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"I've had nothing but a pleasant and professional experience." It's a wonderful feeling to walk into a dealership and be recognized by name by the representative that helped you buy your car , finance your car and service your car. The professionalism that is shown by Lynn is superb. In fact,, the professionalism by all is commendable. They are all always available to answer any question/concern that I have. From the time I drive up, Lynn greets me. She is very attentive to me and listens to why I'm bringing in my car. She p... read more
Business response:
We are so happy to read such a great review about Herb Gordon Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
"The service is very good " For me this location is far but I prefer to come to this location, customer service is very good,and every body are friendly and they have more space
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Nissan! We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan
"Great and fast service. " This was my first visit back to Herb Gordon since I purchased my 2008 Altima. When I arrived I was promptly greeted, and welcomed into the service center. Once seated in the waiting area, Marcus came in to introduce himself. It was a pleasurable experience, and my visit too much less time that originally quoted. I needed to bring the vehicle back for additional service, but a vehicle was provided for me and the work was done to my satisfaction. I’ll definitely continue to use this dealer.
Business response:
Hi there, we are very happy to have provided you with such a positive service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"great service... detail oriented and good listeners" Really feel like they listen to you and your concerns and do a good thorough job. It felt like a new car once they were finished with it... smooth and quiet. Thanks guys!
Business response:
Hello, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
"Exceptional Staff" The entire experience was enjoyable, and the service was exceptional. The staff members were extremely pleasant, knowledgeable and helpful. I would definitely recommend this service department to any and all Nissan owners.
Business response:
Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Outstanding Service Department" Under the customer oriented leadership of Ray Karpal, this is an outstanding service team. I hae worked with of course Ray, Lynn, Grant and Chase and they are all professional, friendly, customer minded, with great communication skills. As a woman I have experienced “attitudes” from other service departments, but not at Herb Gordan Nissan. This time I worked with Lynn and as always she provided the necessary information in a timely manner, explained t=what needed to be done and why, kept me u... read more
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Nissan. If you're ever in need of more help, please let us know! We hope you have a wonderful day!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,396 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is open now. It will close at 8:00 p.m.