This profile has been claimed by the business owner or representative.
Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Outstanding service" Mr. Sergio Rivera's very professional and helpful throughout my experience with him. He is very knowledgable and make me very comfortable working with him.
Business response:
Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope you have a great day!
"Exceptional Service" In for my 25.000 mile service on 2014 Versa. Waited for completion of what was needed. As usual Chase went over everything, and I decided to go beyond, Very satisfied with everything, esp. Mile One Charge plan.
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
"Purchased a LEAF" Sergio was professional, welcoming, and straightforward. I had corresponded with the dealership over email for a few days before coming in to work out a deal. Once there, Sergio walked me through the sales process without pressure or stress. Very satisfied overall.
Business response:
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
"Long service appointment went very smoothly" The service that my car needed took most of the day, so I was grateful to have a loaner car from Enterprise starting at 9:15 a.m. I returned the loaner around 4:00 p.m., and my own car was ready at 4:30. Everything went very smoothly. Chase was very helpful, and so was the rep from Enterprise.
Business response:
Hi Joe, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
"Sven Laszczak knows electric cars!" Sven did a great job in showing me all the features in the 2015 Leaf that I purchased at Herb Gordon Nissan. He is very knowledgeable about electric cars and he described the trade offs between electric, hybrid, and internal combustion cars. If you’re thinking about going electric, start your search with Sven. Cathy Ruyter also did a great job with finalizing the purchase and getting me out the door quickly. Added bonus: No high pressure!
Business response:
Tim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. We're looking forward to your next visit with us! Take care!
"Outstanding Service" Marcus was customer service was outstanding. He took the time to explain everything to my satisfaction. He was warm, friendly and easy to talk with.
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know! We hope you have a great day!
"Excellent service " Fast, efficient service. Knowledgeable and pleasant staff. Nice amenities in waiting area. Did not wait long and vehicle was ready when it was promised to me.
Business response:
Hi, thank you so much for your positive comments about Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Tire Replacement" Tire Sensor indicated low pressure; Contacted Lynn Fritz and she had me come right in and had my tire replaced and on my way very quickly. Very happy with the service I received and Lynn's quick turn-around.
Business response:
Hi Kt, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Jim Porter and his team were outstanding. " I have been a Nissan leaseholder for over 20 years. We have used, in the past, Chevy Chase Nissan and most recently Reedman Toll Nissan for our leases of minivans, suv's, cars...you name it...we have probably leased it. My lease was up on my 2016 Nissan Maxima, so I went back to Reedman Toll to shop for another Nissan. As I pulled into the lot, I noticed a sign on the door that said they had gone out of business! To make a long story short, I shopped around for other brands, and c... read more
Business response:
Hello, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open tomorrow at 11:00 a.m.