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Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
"Detailed check-up and easy pathway for necessary corrections" The initial car checkup took a long time, but several problems were found, and I appreciated the help in understanding the nature of the problems and scheduling follow-up appointments. The first follow-up was very smooth and quick, and I fully expect the second one to be a similar experience. Terrific help from Lynn and Chase.
Business response:
We're glad to hear you had such a positive experience with us! We appreciate your business and look forward to your next visit! Take care!
"Personal,experienced, like talking with best friend." Everyone I came in contact with at Herb Gordon Silver Spring had a smile on their face, and asked if they could help me, and felt like It was Christmas morning with family and friends rather than at a dealership. I have had experience with this dealership before and it’s always the same pleasant experience. Because of this, The next car I buy will definitely be a Nissan and contribute contribute that to all of the dealings I’ve had there and their continued interest in m... read more
Business response:
Thanks so much for taking the time to leave this great feedback about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Best place to buy a Leaf" Sven was very knowledgeable about Electric vehicles. He took the time to explain even the smallest details about the perks of owning an EV and sold me on getting a Leaf. I would definitely come back and buy from him again.
Business response:
Congratulations on your new Leaf! We're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Thank you, and have a fantastic day!
"Electric Car Expert!!!!!" Sven worked to educate me in all the new features of the 2018 Leaf. Moreover, he took the time to give me real world examples of how he’s used his 2018 Leaf. He’s knowledgeable and excited about electric vehicles.
Business response:
Thank you Vincent, for taking the time to let us know how we did and congratulations on your new Leaf! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Nissan! We hope you have a great day!
"Great Customer Service" My service rep is Lynn Fritz. She is very personable and hands on. Beginning to end you and your vehicle come first. Quality service here
Business response:
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and safe travels!
"Amazing commitment to customer service!" Akeem helped put me into my first car! I had been to different dealerships around the area, and most other salesmen seemed to just want to get me in a car and out the door instead of finding the right car for me. He stayed in contact with me throughout the entire process and checked up on me to make sure everything was good.
Business response:
Congratulations on your new vehicle! We are glad you found Akeem to be so helpful throughout this process. Please let us know if there is anything else we can do for you; we are more than happy to help!
"Always great service, Lynn Fritz is the best!" I always leave feeling taken care of , they keep my vehicles in Great shape along with Barry Davis the certified mechanic. Always listen to my concerns
Business response:
Hello, we're glad you had such a wonderful experience with us! Please reach out to us if there is anything else we can do for you! We hope you have a great day!
"Thanks" Hakeem is an honest and sincere man I was happy to buy a car from him. his description of the vehicle was a perfect match for what I found when I arrived
Business response:
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
"Excellent customer service by Sven Laszczak" Sven was extremely helpful and knowledgeable regarding the purchase of my new Nissan. His professional and friendly manner was not only refreshing but much appreciated he was a pleasure to work with and I’d recommended him highly to anyone interested in purchasing a Nissan. Thank you Sven for a wonderful experience! Jeannie Pomili
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. Please reach out to us if there is anything else we can do for you! We hope you have a great day!
Herb Gordon Nissan has a 4.9 star rating with 2,396 reviews.
Herb Gordon Nissan is open now. It will close at 8:00 p.m.