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Herb Gordon Nissan

4.9
  • Silver Spring, MD

About this business

Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more

Location details

3131 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,399 reviews
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Chantal's profile image
5 years ago

"Great customer service, went above and beyond" My car was not repaired properly from another dealership and I called Herb Gordon to diagnosis the problem correctly. The service rep, Chase King, discovered that my Nissan Rogue was on the last day of warranty and promptly fit me into an appointment that same day. If it wasn't for his diligence and great customer service, I would have been without a transmission and out of a car. I was given a new Nissan rental while my car was being serviced and it was done within a week. Eve... read more

Business response:

Chantal, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a wonderful day! 

Clem's profile image
5 years ago

"The Best Sales Manager: Musa Faal" About two years ago I purchased a Nissan Rogue from Musa Faal. I received exceptional service. Recently, my husband took my vehicle to get it serviced but was refused a loaner vehicle. Musa went out of his way to assist my husband with acquiring a loaner. Please keep in mind that Musa wasn't trying to sell my husband another vehicle but just trying to help. When my husband told me this story I wasn't surprised. Musa is an exceptional Sales Manager. I believe he is the reason Herb Gordon, S... read more

Business response:

Clem, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! Take care! 

jz5482's profile image
5 years ago

"Great experience. Terrific people to work with." We began our purchase process with Ben Peter on the phone. He was very helpful with all of our questions and quoted us the best price we found online. On the day of the purchase Sergio Rivera handled the details of the sale. He was thorough, explained every step and was a pleasure to work with. We finished with Cathy Ruyter, who handled the financial aspect of the purchase. She explained each paper we signed and made sure that all of our questions were answered. Overall, a ve... read more

Business response:

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day! 

Olivia's profile image
5 years ago

"Great customer service!!" Great experience working with the Herb Gordon team. This is my second time leasing with them, they provided me with awesome customer service! Professional and friendly staff. 

Business response:

We're pleased to hear our staff provided a great experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

rogue123's profile image
5 years ago

"Straight talk and good deal" I responded to one of the internet specials, and received useful email responses to my questions. I am so glad that Sven was available when I visited the dealership without an appointment. He was very honest, outlining what was available and possible benefits for me to consider. 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Massa81's profile image
5 years ago

"They found me the perfect car" I purchased a 2015 Nissan Altima from Sven. He found me the car color I wanted, and even worked with my credit. He stayed late passed the dealership closing and I Was so thankful. 

Business response:

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! 

mrmaxima's profile image
5 years ago

"Excellent service department." They are always prompt to diagnose and solve any problem or issues that I may have. It's my trusted dealership and I highly recommend. 

Business response:

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help! 

Rondo's profile image
5 years ago

"Great " Excellent experience first car buyer awesome experience price was perfect found my car exactly for me Bluetooth Xm back up camera brand new was absolutely totally professional 

Business response:

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! 

Happybuyer, Carey's profile image
Happybuyer, Carey 
5 years ago

"Great customer care!" My boyfriend and I, had the pleasure of dealing with Akeem Claggett. He seemed more interested in our desires than in making a sale. He was compassionate and conscientious to us. We couldn’t have asked for more. Everything we asked about, we were told “I will take good care of you “, and it was true. Carey Raymond 

Business response:

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care! 

Frequently asked questions about Herb Gordon Nissan

How is Herb Gordon Nissan rated?

Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews. 

When is Herb Gordon Nissan open?

Herb Gordon Nissan is closed now. It will open tomorrow at 11:00 a.m.