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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Car service " The customer service was excellent and the wait was not long. Grant was patient an answers all questions in detail. In addition, he provided a detail explanation of all recommendations made from my service appointment.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Nissan! If you have any further questions, please give us a call. We're always happy to help!
"Very good " My service writer, Lin, is very courteous, very informative and forthcoming. She keeps me abreast of what to expect relative to my repair and I also feel very confident that I’m treated very fairly. I own a 2015 Armada Platinum that wears very expensive tires. I needed new tires, did my research with BJs and Costco, with whom I have membership and found they were both cheaper but chose to purchase them here because of Lin.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"courteous and honest advisors." I have been getting my car serviced at Herb Gordon ever since I bought it. The service team is fantastic- they are polite, respectful, and are up front about which recommendations are priorities.
Business response:
Hi, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
"Excellent Experience" I was so pleased with my recent visit to the Nissan dealership. I was in/out in a timely fashion. My Sales Representative was Chase. Chase was very pleasant and professional and detailed oriented. He went over all the details in depth and explained them to me with out being rushed or hurried. I was completely satisfied with my visit.
Business response:
We appreciate your positive review about your recent experience with us! Thank you and we look forward to your next visit!
"Pre-Owned /Used Vehicle" This was my first visit to the dealership meeting some of the staff personnel they were very polite and friendly and my Sales Representative Sergio Rivera he was very professional made me feel every comfortable within my purchase of the Nissan Altima, he answered all my needed questions and with excellent courtesy, if you are in need for a sales person I would request you to see him. Thanks Sergio.
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
"Excellent service!" The dealership is very responsive to customer needs This service is fast and efficient and the staff is very friendly and courteous The waiting area is clean and has excellent coffee !
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Grant was very nice and professional. " Because he was very professional. He was understanding and he made me feel welcome and comfortable while my car is serviced. He was great. Thank you
Business response:
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"In and Out under both the time and cost estimate" Pleased with the work that was done on my vehicle and very happy it was completed in less time and under the initial estimate that I was given.
Business response:
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Nissan Rogue SV" Sergio provided pleasant, prompt and professional service. He was helpful, informative and understanding as to my needs and requirements. The level of professionalism was maintained as I completed my purchase by Mark in finance and Cathy, the sales manager.
Business response:
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open tomorrow at 11:00 a.m.