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Herb Gordon Nissan

4.9
  • Silver Spring, MD

About this business

Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more

Location details

3131 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,399 reviews
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HelpTime5102's profile image
HelpTime5102 
5 years ago

"Friendly and Clean" Friendly and Clean environment. I waited for my vehicle and it was suppose to be estimated time 4 hours. It took less than 4 hours. I am a happy camper. 

Business response:

We are glad we could get you back on the road sooner than expected! We hope you continue choosing Herb Gordon Nissan for all of your service needs! 

Satman_1234's profile image
Satman_1234 
5 years ago

"Honest and Professional " The process was a complete joy. I’ve been looking to get the best deal possible on either a Buick Encore or Nissan Kicks since early July. We finally narrowed the search down to the Kicks alone. Now where to buy? Pohanka Nissan (Fredericksburg disaster). Ben P at Herb G. was awesome, professional, and very attentive to our wants and needs I would recommend HG Nissan to everyone I know. 

Business response:

Hello, we are so happy to read such a great review about Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

swodoc's profile image
5 years ago

"Great customer service " Timely and friendly. Thanks for being so to the point about each item that was performed. The 15,000 mile check was not the same price as stated on the web page. $186 vs $266 

Business response:

Hello, we are so happy to read such a great review about Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Cyoung65's profile image
5 years ago

"Excellent service from start to finish" Service was excellent and Marcus Hawkins was very professional. Would recommend to a friend. Have always had my truck services there and will continue to do so in the future 

Business response:

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! 

Rick2746's profile image
5 years ago

"Excellent Customer Service " I received great customer service in a very timely manner. Also received detailed reports on vehicle maintenance to ensure my vehicle was inspected for safety. 

Business response:

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! 

POP's profile image
5 years ago

"Always good" Everyone is very friendly and helpful, espically Lynn. Everything was checked out for my 5000 mile check up. I was surprised that the car wasn’t washed. I remember my last car was. My drivers side door (on the outside) was quite dirty and as I was wiping it off I found a small (pin size) spot where the paint seemed chipped. Again very tiny but I check my car all the time It’s my baby Now that I sound like a jerk Your dealership is great. 

Business response:

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

smarrero's profile image
5 years ago

"Great customer service" its the second car I buy from Herb Gordon Nissan and I can say that the customer service is always appreciated and they never seem to fail me. Sales manager and sales person helped me from the moment I walked in until I had my new keys in hand. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Rfields's profile image
5 years ago

"Overall great" Overall outstanding.Prompt.Good attention to detail.Oil change and multipoint check Good evaluation and update.Extended warranty .w Mark.Evaluted what was covered and added 4 years.Chase advised on future service work well. 

Business response:

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan 

noelle3210's profile image
noelle3210 
5 years ago

"MR. Porter was extremely professional and detail" Mr. Porter was very knowledgeable of the maxima. Informed me of what needed to be completed for the purchased. I has impressed that I got higher price from Carmax than the dealership offer, the dealer ship got very close to the offer to save me time. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about Herb Gordon Nissan

How is Herb Gordon Nissan rated?

Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews. 

When is Herb Gordon Nissan open?

Herb Gordon Nissan is closed now. It will open tomorrow at 11:00 a.m.