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Herb Gordon Nissan

4.9
  • Silver Spring, MD

About this business

Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more

Location details

3131 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,399 reviews
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pj1816's profile image
5 years ago

"Great experience" Just purchased a Nissan Rogue Sl.. Throughout the process, Herb Gordon consultant Ben Peter, demonstrated a thorough knowledge of product, was very friendly and I got a great deal. Excellent follow-up to answer ongoing questions regarding operation of features on vehicle. Great customer service. Highly recommended! 

Business response:

Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Nissan! We look forward to your next visit! Take care! 

mattgordon's profile image
mattgordon 
5 years ago

"Tremendous Sales Team" An extremely professional and knowledgeable sales team made the process enjoyable. The sales team was able to address all of my questions and concerns in an efficient and understandable manner. 

Business response:

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. If you have any further questions, please don't hesitate to reach out! We hope you have a great day! 

Maxima's profile image
5 years ago

"Excellant Service HBG Nissan" Knowledgeable advisors who are patient with my questions of the services and issues with my car. The ability to accomdate my needs and aware of my time. 

DWC57's profile image
5 years ago

"Work was done quickly and professionally" Service was done promptly and the service advisor explained how it was done (2 different technicians were involved given what I asked to be done on this visit. 

Business response:

We are glad to hear everything was done to your satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help! 

JohnMyGolf&Ski's profile image
JohnMyGolf&Ski 
5 years ago

"Repair faulty vehicle air conditioner." Had to bring the vehicle back twice to get what had been diagnosed originally by an independent auto repair shop to replace the compressor and condenser for the 2013 Nissan Altima. Dealership stated that they could only find a faulty condenser and replaced it. Within minutes upon leaving the dealership, the AC was not operating up to factory specs. Also heard a rattling noise under the hood and when I checked it out, the engine splash was hanging by one (1) bolt. The other four (4) we... read more

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

izmir68's profile image
5 years ago

"Got me in and out quickly" I have always been pleased with the service here and I will continue to be a customer. I like that they help plan out and identify what needs to be done to my vehicle before it becomes an issue. 

Business response:

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Kicks123's profile image
5 years ago

"Great Sales Experience" Me and my wife had a great sales experience at Herb Gordon Nissan of Silver Spring, MD with Sergio Rivera. We purchased the new 2018 Nissan crossover SVU Kicks. The sales person was very help throughout the whole purchasing process involving more than one visit to the dealership looking at two different Kicks with no sales pressure. Mark Sonin was also great at getting us a great deal in terms of financing. Thank very much! I would recommend this dealership to all my friends and family. 

Business response:

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care! 

mkvons's profile image
5 years ago

"Really nice to deal with" This is the second car I have bought from Herb Gordon and both times the experience was nothing but pleasant.. They also service my car and they are really excellent at doing only what needs to be done. Really nice place. 

Business response:

Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

PEACE's profile image
5 years ago

"Great Experience " Excellent experience. Exceeded expectations. Very friendly and comfortable atmosphere. Customer service was superb. I received assistance in all facets of the purchase of my vehicle. 

Business response:

Hi, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again! 

Frequently asked questions about Herb Gordon Nissan

How is Herb Gordon Nissan rated?

Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews. 

When is Herb Gordon Nissan open?

Herb Gordon Nissan is closed now. It will open tomorrow at 11:00 a.m.