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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Friendly, Timely, efficient and straight forward" The dealership is always friendly and efficient. Time estimates are very accurate and the explain the needed service for your car. I have been bringing my car here for over 2 years and the service has always been prompt and professional.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Nissan! We hope to see you soon!
"Excellent customer service." Grant was very pleasant, friendly and very well oriented to providing excellent customer service. Lynn is always spectacular. I was immediately greeted by the staff and they remembered my name and took excellent care of my car.
Business response:
Will, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Attention to detail" The service was on point this time. Jordan did a great job greeting me and listening to my needs. I was very impressed that the work was completed before the designated time. Chelsea the receptionist was very polite and professional as she explained the checkout list. Overall, this has been my best experience since George retired and has renewed my faith in Herb Gordon.
Business response:
We are so glad Jordan and Chelsea could help restore your faith in our dealership! Your satisfaction means a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
"I Had a Good Experience with Herb Gordon Nissan" My salesman, Ben Peter, ensured that everything went smoothly with my leasing of a 2018 Altima. Be was profession, low pressure, and showed real concern for me as a customer. I gave be followup calls, and was always eager to make certain that I had the best experience possible. Thanks Ben!
Business response:
Thank you so much for your positive comments about Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"This is my 4th car from Herb Gordon. That should say it all!" This was my fourth vehicle from Herb Gordon. Although the General Manager and Sales person are no longer with the company I was hesitant to return. However, Jacob and Mark were very professional, friendly and knowledgeable making it a pleasant experience.
Business response:
Tricia, we are happy to hear you had a pleasant experience dealing with Jacob and Mark! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Awesome under fire" I was not an easy customer. Jacob was very understanding to my unique situation and handled my total experience with respect and professionalism. I am really happy with my purchase. Mark Sonn is a miracle worker!
Business response:
We are pleased Jacob and Mark delivered awesome service for you and that you are really happy with your purchase. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Outstanding Service" The service personnel are friendly always asking 'How can I help you?' The waiting room very comfortable and did not waste any time to be attended and even when there were a lot of customers, somebody reached out and informed me the personnel I was waiting for would be with me in a minute.
Business response:
Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Lynn is the game changer in service" We had great service via Lynn until the last time we brought the car for service Lynn was out and we had such a bad experience that considered going somewhere else for service. We had a recall so brought it in anyways to give you one more chance, expecting another disappointment. Was pleasantly surprised that Lynn was back and told her our last Bad exp. We think she is the game changer in your service dept. she is friendly, honest, thorough and delivers what she promises. We commend you ... read more
Business response:
Thank you for this wonderful feedback about Lynn. We are delighted to have her as part of our team and will pass your kind words along to her. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
"35,000 mile service for Cube" Great dealership with friendly people who always keep my 2012 Cube running well. I have been coming there for over 6 years and will continue to use this dealership for my car's service needs.
Business response:
We're pleased our team has provided great service over the past six years. We look forward to your next visit! Take care!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.