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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Some of the team member are not as friendly in service ctr." Sure nice to have more CKing/Lynn-Hard working,great customer service everytime on all three of our Nissan.They are very knowledgeable what they do
Business response:
Hi Dale, thank you so much for your positive comments about Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Unexpected Visit" Employees were professional, questions were answered efficiently and everything was handled in a satisfactory manner. This was an unexpected visit that could've caused much anxiety but because of the thoughtfulness and efficiency of the service department, specifically Marcus, all worked out well.
Business response:
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan
"Routine progressive maintenance" Work was carefully explained. Staff understood their roles and executed the work without any flaw that I could find. The progress of the work was prompt and the workplace seemed orderly and well supplied.
Business response:
Peter, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
"Excellent!!" Akeem was very helpfull and honest. He went out of his way to make sure I was a satisfied customer. Trust in the sales rep is a must and he definitely was that. Thanks again Akeem!
Business response:
Nate, we are glad Akeem took great care of you! Please don't hesitate to reach out to us if there's anything more we can do!
"Vehicle Maintenance " My vehicle needed an oil change but there was also a recall. Jarred and his team took time to review the needs of the auto and inform me of additional services. There was no high pressure, just reassurance of what was necessary for my safety and durability of the car (brakes, lights, a/c)
Business response:
It's great to hear Jarred and our team got you back on the road safely! We are always more than happy to assist you if anything else comes up. Take care!
"Service was great and my service rep was the best. ........" It was a smooth, easy process, and dealing with Chase as my service rep makes it the best experience. The cost was a little more than expected but at least I know my car is in good condition now.
Business response:
Thank you so much for your positive comments about Herb Gordon Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
"Excellent Service" My Sales rep. Jim Porter was excellent, offered excellent advised and I am very happy and satisfied with my purchase. Jim sales service was very understanding, he explained in detailed about my purchase and all bonus associated with this purchase.
Business response:
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"EXCELLENCE!" Mr. Booth, as a person and as a manager, is "ABOVE the Best". He is honest and fair and simply just a great person that cares about others!
Business response:
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!
"fantastic" They have a great service department. Lynn Fritz does a great job taking care of the customer’s needs. She always keeps you up to date.
Business response:
We are pleased to hear Lynn took great care of you and kept you well informed! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.