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Heritage Monona Senior Living
- Assisted Living Facilities
- Monona, WI
About this business
Located in the city of Monona, right next to bustling Madison, Heritage Monona is a vibrant 143-unit community that offers Independent Living, Assisted Living, Enhanced Assisted Living and Memory Care communities, allowing residents to age in place as their health care needs change. Heritage Monona pairs a homelike atmosphere and unique amenities with a multidisciplinary staff and unparalleled care. Our high-end units come complete with a full kitchen (Independent) or kitchenette (Assisted) with stainless steel appliances an... read more
Location details
111 Owen Road, Monona, WI, 53716, United States
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They are under new management and they are trying to do their best they can. I would recommend the community to others. The residents are provided three meals a day and snacks, with several choices for breakfast. Evening meal is a little less fancy.
Heritage is a very nice looking facility. [name removed] was helpful during the tour. There was a bit of confusing communication as I wanted to tour both assisted living and independent living. [name removed] gave us a tour of the assisted living section and a little bit of the independent living although we were unable to view an apartment.
Heritage has been a good place for my mother. It’s clean, food is great, activities they offer keep my mom busy, staff is very nice to her. We love that she has church to attend on Friday’s and she can get her hair done right on site. However the communication between staff members can improve regarding my moms daily care. Very simple ADL care that should be done everyday for my mom that consistently gets overlooked. This is care that my mother pays for. It could be due to staff shortage as I understand Heritage is going thr... read more
Business response:
Thank you for taking the time to share your mother's experiences at Heritage Monona. We are, indeed, working on our communication and hope you've been seeing an improvement over the last month. The care of our residents is our top priority, so we will continue to work on the issues you've mentioned!
Wonderful tour! [Name removed] was very warm and friendly! Lovely facility
Amazing staff and availability of the management team. The Guest Relations and Executive Director were very friendly and introduced us to everyone in the management team and numerous staff members. Every person said hello to us, all the residents were having fun doing some quiz game on a tablet. No pressure while we were there and felt at home. We are excited our loved one is living there now. Everything is so clean and smells amazing from the popcorn when you walk in to the lunch we witnessed. I have had a lot of questions ... read more
I am happy my dad is here they are taking good care of him. They are caring, helpful and responsive. They will always make sure he is clean and has clean clothes on. If he were to have an accident they are prompt to get him cleaned up. The food is good but he thinks its to blad, he is on a low sodium diet. He is in a nice spacious room with a restroom. Housekeeping will clean for him and do his laundry and put his clothes away. They have a sidewalk out front where they sit in chairs and enjoy the sun. I would recommend this ... read more
Business response:
We are glad your dad is doing so well at Heritage Monona! Providing a caring and comfortable environment for our residents and their guests is very important to us. We appreciate your comments!
I toured this facility while looking for a place for my Aunt. The reason why we did not pick this community is that they only had efficiency apartments which were right above the entrance. The marketing director was very helpful and informative. They answered all of our questions and gave us clear answers. It’s a very nice facility and the staff was friendly too. I would recommend it to other families.
Business response:
We are glad you had such a positive experience on your tour of Heritage Monona. Providing a friendly and welcoming environment for our guests and residents is very important to us. We appreciate your comments!
My Father is here currently and so far he seems to be settling well. From what I’ve seen, the staff seems to be interacting pretty positively with my dad and he doesn’t have any complaints so far. We know someone who has a parent that’s here, too, and they seem to be pretty accommodating to his needs as well. Dad says the food is good and hasn’t had any complaints. They clean his apartment once a week and when I go in there it is pleasant smelling and it looks like it’s good. There are exercise classes, games, a daycare cent... read more
Business response:
We are pleased that your father is having such a positive experience at Heritage Monona so far. Providing a clean, active and attentive environment for our residents and their guests is very important to us. We appreciate your comments!
Clean and nice facility. Very helpful caring staff. Quiet building. Meals are very good. Many activities. Safe environment.
Business response:
Hi Kathleen. Thank you for your comments. Heritage Senior Living prides itself on providing a caring, safe and active environment for our residents. We're glad you had a positive experience at our Monona community!
Frequently asked questions about Heritage Monona Senior Living
How is Heritage Monona Senior Living rated?
Heritage Monona Senior Living has a 4.3 star rating with 90 reviews.
When is Heritage Monona Senior Living open?
Heritage Monona Senior Living is open now. It is open 24/7.