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Heritage Monona Senior Living
- Assisted Living Facilities
- Monona, WI
About this business
Located in the city of Monona, right next to bustling Madison, Heritage Monona is a vibrant 143-unit community that offers Independent Living, Assisted Living, Enhanced Assisted Living and Memory Care communities, allowing residents to age in place as their health care needs change. Heritage Monona pairs a homelike atmosphere and unique amenities with a multidisciplinary staff and unparalleled care. Our high-end units come complete with a full kitchen (Independent) or kitchenette (Assisted) with stainless steel appliances an... read more
Location details
111 Owen Road, Monona, WI, 53716, United States
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I would not recommend unless you are willing and able to spend a lot of time and energy physically being present to be able to advocate for your loved one. In other words, fairly, and sadly, typical of care these days.
Very large, corporate for-profit facility. High staff turnover rate-often understaffed due to employees not showing up for work. Main areas clean, hallways, dining areas need attention. Good activities. The only consistent staff member was [name removed] who has been at Heritage for years and is excellent -overworked and underpaid for all she contributes-she know every resident personally and is so helpful. Heritage is extremely expensive -moved to a smaller facility with a room 2x the size, better level of care from daily c... read more
Actually, my folks moved the end of August because my Mom needed memory care and they did not have a unit in memory care that would fit 2 people. Med passers and activities staff were very friendly. They enjoyed the live music.
I think everything is as expected. Mom is very particular and struggling with loss of independence.
My loved one was only here for 2 weeks for a respite stay. We choose the facility on based location and familiarity. They had good staff and good food, but they need more activities.
Transition into Memory Care went well. My mom has no objections to the food - she eats well there. There seems to be a lot of issues with staffing/turnover, so the cleanliness is spotty and sometimes poor.
Honestly, I can give 5 stars in all categories, but especially with friendliness of staff and value for cost. Everyone is so professional and kind, very timely in getting back to me, taking great care of Mom
Heritage Monona was an okay place for Mom to be. Nothing fancy or special. I would have liked to have seen more activities available for the independent residents. Also a daily meal was stated on the website but was never given. I do know this was during the latter part of COVID times but...
We toured Heritage Monona during our search for Assisted Living for our loved one. This facility seemed very nice. It was very clean and modern. The staff were welcoming and helpful.
Frequently asked questions about Heritage Monona Senior Living
How is Heritage Monona Senior Living rated?
Heritage Monona Senior Living has a 4.3 star rating with 90 reviews.
When is Heritage Monona Senior Living open?
Heritage Monona Senior Living is open now. It is open 24/7.