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Heritage Monona Senior Living

4.3
  • Assisted Living Facilities
  • Monona, WI

About this business

WellnessAssisted Living Facilities

Located in the city of Monona, right next to bustling Madison, Heritage Monona is a vibrant 143-unit community that offers Independent Living, Assisted Living, Enhanced Assisted Living and Memory Care communities, allowing residents to age in place as their health care needs change. Heritage Monona pairs a homelike atmosphere and unique amenities with a multidisciplinary staff and unparalleled care. Our high-end units come complete with a full kitchen (Independent) or kitchenette (Assisted) with stainless steel appliances an... read more

Location details

111 Owen Road, Monona, WI, 53716, United States

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4.388 reviews
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Anonymous's profile image
a month ago

Actually, my folks moved the end of August because my Mom needed memory care and they did not have a unit in memory care that would fit 2 people. Med passers and activities staff were very friendly. They enjoyed the live music. 

Anonymous's profile image
6 months ago

I think everything is as expected. Mom is very particular and struggling with loss of independence. 

Anonymous's profile image
6 months ago

My loved one was only here for 2 weeks for a respite stay. We choose the facility on based location and familiarity. They had good staff and good food, but they need more activities. 

Anonymous's profile image
7 months ago

Transition into Memory Care went well. My mom has no objections to the food - she eats well there. There seems to be a lot of issues with staffing/turnover, so the cleanliness is spotty and sometimes poor. 

Elizabeth's profile image
8 months ago

Honestly, I can give 5 stars in all categories, but especially with friendliness of staff and value for cost. Everyone is so professional and kind, very timely in getting back to me, taking great care of Mom 

JF's profile image
a year ago

Heritage Monona was an okay place for Mom to be. Nothing fancy or special. I would have liked to have seen more activities available for the independent residents. Also a daily meal was stated on the website but was never given. I do know this was during the latter part of COVID times but... 

Anonymous's profile image
a year ago

We toured Heritage Monona during our search for Assisted Living for our loved one. This facility seemed very nice. It was very clean and modern. The staff were welcoming and helpful. 

Stephen's profile image
a year ago

The friendliness of the staff members gets a 5+. Even with the struggles of them being understaffed like so many places, they do everything they can to make our loved one happy. They have been so good to her, they are so kind and helpful. The meals and dining service is very good as well as the activities. Based on our experience so far with Heritage Monona, we would absolutely recommend them to other families. As a family we are very appreciative of everything they have done for us so far. 

Gary's profile image
a year ago

What was promised when we were looking and what is reality are far apart and somewhat disappointing but at this time we feel it is better to try and work with Heritage on improving rather than looking to go elsewhere which we feel would be more detrimental to my mother's well being. Lack of a consistent leader appears to be the main issue. Has been a lot of management turnover in the 3+ months we've been there. If that settles down they may be able to make some progress. 

Frequently asked questions about Heritage Monona Senior Living

How is Heritage Monona Senior Living rated?

Heritage Monona Senior Living has a 4.3 star rating with 88 reviews. 

When is Heritage Monona Senior Living open?

Heritage Monona Senior Living is open now. It is open 24/7.