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HL-L2390DW
About this business
No need to buy unnecessary color ink cartridge. This black and white printer is excellent and save me money.
I really would like to give this printer a 4.5 star review. The setup was easy except for connecting to wireless. I have a one year old Linksys 77300 router. I followed the directions but the printer would not connect to the WiFi after a couple of attempts. I rebooted the router as it suggested but it would not connect. The troubleshooting directions recommend that I enter my password manually on the printer if it will not connect automatically and it connected. Still the whole process of wireless connection to two computers... read more
? Printer works great it's your people in the store that are a problem!
No numerica keypad for input This Printer has no number pad so you have to use directional buttons, up down left and right to navigate through numbers and letters. This is a huge pain for adding the wife code. Brother, you should reconsider this design.
Worst printer ! Worst printer ever! I had another model, same brand and never had a problem. This one it's going to the garbage! Can't replace the cartridge. It keeps saying it needs replacement. Went on you tube to get tips on how to solve this problem and it looks like it's very common problem with this model. Tried everything and no success. Now I can't return or exchange because of the time line. DON'T RECOMMEND !
Business response:
We understand you're experiencing replace toner issues with your Brother HLL2390DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Wasn't compatible I became my own geek squad expert and wasn't compatible with my android phone. I had wifi connection which work, however printing from my phone wasn't allowing it to work appropriately. I've always used Brother's printers and been satisfied with the functionality this one wasn't a keeper.
Terrible to set up The most troublesome experience I have ever had trying to set up this printer to WiFi. Finally had to use a USB cable which worked but I can't send anything to the primer from my laptop or phone. STILL NO WIFI aghhhhhhhh. The App doesn't even list my printer model?????????
Business response:
We understand you're experiencing wireless setup issues with your Brother HLL2390DW machine. We'd like to help. Below is a FAQ that may help you with this issue: https://help.brother-usa.com/app/answers/detail/a_id/151948 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Drops wifi every 60 sec. Be careful. With wi-fi this drops offline after one minute. No adjustment seems to correct this. Google it. It's a known issue and none of the suggested workarounds overcome it. Had I realized this I never would have purchased.
Business response:
We understand you're experiencing connection loss issues with your Brother HLL2390DW machine. We'd like to help. Below are FAQs that may help you with this issue: https://help.brother-usa.com/app/answers/detail/a_id/153112 https://help.brother-usa.com/app/answers/detail/a_id/153113 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
disappointed Constantly error on printing and going through more ink than my old cheaper printer can't get scanner to work
Business response:
We understand you're experiencing printing and scanning issues with your Brother HLL2390DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Frequently asked questions about HL-L2390DW
How is HL-L2390DW rated?
HL-L2390DW has a 4.4 star rating with 5,353 reviews.
When is HL-L2390DW open?
HL-L2390DW is open now. It will close at 6:00 p.m.