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Hollywood Feed
- Pet Stores
- Strongsville, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Strongsville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more
Location details
18360 Royalton Rd, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I love coming into PetPeople. The people there are so pleasant and help me out each and every time. Megan is the best along with Matt and Dana and the rest of the crew. I don't think I would go to any other store. They are always there to help me out with my finicky pup.
Business response:
Wileen, Thank you for the kind words! We appreciate your continued support! Our Strongsville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. We view you and your pup as family, like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing yo... read more
Kayte is the best!
Great experience on my first visit. Laura asked me several questions regarding my pet’s issue and helped with several options and recommendations for care. Very pleased!
Business response:
Candice, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
excellent grooming with katie
Business response:
Thank you Debbie for your feedback. We thank you for your honesty and concern dealing with our Strongsville store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We are here to make sure at every pet has a healthy lifestyle. K**atie o**ur groomer there always makes your Fur-baby/ies look and feel like royalty. No matter what we believe in doing what is right and making every person and pet feel important. Thank you for being a part of the Hollywood Feed family! We look forward t... read more
Lucky was such a genuine personable associate! She gave my dog Otis a treat as well. Otis loved smelling around in the store. We will be back!
Business response:
Thank you Mitch for the wonderful review! Lucky is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best Products for Otis. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.holly... read more
The groomers took excellent care of our boys! Their coats are shiny and not a lot of shedding!! Thank you- Solo and Chewy
Business response:
Cari, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets, even the scruffy-looking nerfherders! We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Unive... read more
Great customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more
Great customer service, but unfortunately did not carry the specific item I was looking to purchase. Fenrir hammer dog toy for mastiff breeds.
Business response:
Hi Marta, thank you for reaching out to us and for your recommendation for the **Fenrir hammer dog toy** for our Hollywood Feed Buyer Team! I have gone ahead and passed along this toy to our team of buyers. They will reach out to the company directly to see if this seems like a good fit with our store. If you have any questions or concerns, please let me know at bark@hollywoodfeed.com. I hope you have a wonderful day! We hope to see you again soon. Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hol... read more
Great customer service! My first time there& I had the best experience
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 412 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.