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Hollywood Feed
- Pet Stores
- Strongsville, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Strongsville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more
Location details
18360 Royalton Rd, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone at the Strongsville location is super knowledgeable & friendly!! Best customer service Iv ever received at a retail store. They LOVE all the pets that walk in the door and take the time to help everyone with their specific needs .They truly are the BEST !!!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Everyone is very knowledgeable and helpful
Business response:
Nancy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Everyone at the Strongsville location is super knowledgeable & friendly!! Best customer service Iv ever received at a retail store. They LOVE all the pets that walk in the door and take the time to help everyone with their specific needs .They truly are the BEST !!!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Jane A
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Jane! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Always a great grooming. Very informative on anything observed. Best groomer Max has had. !
Business response:
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Strongsville store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Employees were great! Highly disappointed in the discontinuation of the generous military discount Pet People used to offer to veterans/military on Veterans' Day
Always a great grooming. Very informative on anything observed. Best groomer Max has had. !
Business response:
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Strongsville store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Employees were great! Highly disappointed in the discontinuation of the generous military discount Pet People used to offer to veterans/military on Veterans' Day
The person who greeted me was so helpful! She explained the difference between the various dog treats that they carry and helped me pick something out that would be appropriate for my new grand puppy and my mature grand dog. I really appreciated the help!
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 412 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.