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Hollywood Feed
- Pet Stores
- Strongsville, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Strongsville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more
Location details
18360 Royalton Rd, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I really appreciate all the advice and info to help me with my new fur baby.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfee... read more
The have changed the products and not like it.
Helpful employees
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Beth! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Always great experience
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Marilyn! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Love the people who work here!! Only problem with bathing my dog here, which is main reason I visit the store, is the baths are always very dirty with dog hair. It gets everywhere, especially when running the dryer, including all over me, and it’s not my dog’s hair. Also, the towels provided are always littered with dog hair too. I love coming here and the staff, but would love to request more thorough cleaning of the dog bathing areas.
Business response:
Thank you for your feedback. We thank you for your honesty and concern dealing with our Strongsville store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We are here to make sure that every pet has a healthy lifestyle. We strive to make every customer's shopping experience a pleasant one, which is why we uphold on keeping our stores tidy and organized while offering the best customer service possible, this includes our self wash stations. Your complaint has been sent to the Opera... read more
We followed Katie from her previous location, out to Strongsville. She's that good! She's the only groomer for us!
Business response:
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Strongsville store! We think they're awesome too. You and your Fur-baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
EXCELLENT customer service!! Megan is wonderful. Everytime we shop she remembers us and our dog. Asks how you doing and how can she help!! Our dog actually knows where she is going when you park the truck and is very excited to go there. We also use the grooming services which is great also.
Business response:
Ken, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seein... read more
Love the people who work here!! Only problem with bathing my dog here, which is main reason I visit the store, is the baths are always very dirty with dog hair. It gets everywhere, especially when running the dryer, including all over me, and it’s not my dog’s hair. Also, the towels provided are always littered with dog hair too. I love coming here and the staff, but would love to request more thorough cleaning of the dog bathing areas.
Business response:
Thank you for your feedback. We thank you for your honesty and concern dealing with our Strongsville store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We are here to make sure that every pet has a healthy lifestyle. We strive to make every customer's shopping experience a pleasant one, which is why we uphold on keeping our stores tidy and organized while offering the best customer service possible, this includes our self wash stations. Your complaint has been sent to the Opera... read more
EXCELLENT customer service!! Megan is wonderful. Everytime we shop she remembers us and our dog. Asks how you doing and how can she help!! Our dog actually knows where she is going when you park the truck and is very excited to go there. We also use the grooming services which is great also.
Business response:
Ken, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seein... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 392 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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