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Hollywood Feed
- Pet Stores
- Strongsville, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Strongsville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more
Location details
18360 Royalton Rd, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly and are certainly pet people. Always respond to messages left.
Business response:
Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and... read more
I love this store. Every employee is kind and helpful. They are also very knowledgeable about food, and any other dog product. The staff at this store are absolutely the best.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University... read more
customer service is excellent, very helpful, with a lot of knowledge about products!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
great place, great people and best groomers
Business response:
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Strongsville store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed us a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Taylor M. Customer Service Hollywood Feed... read more
Always a great experience! But I am quite disappointed in the rate increase happening in the grooming department at the beginning of 2023 😔 That is a HUGE increase.
Business response:
Lisa, thank you so much for taking the time to leave us a review! All of our groomers set their own prices individually based on a number of factors, including but not limited to your pup's weight/size and temperament during grooming, cost of supplies, style and services requested, etc. I would recommend contacting the groomer at your location directly to discuss their grooming prices. Thank you for being part of the Hollywood Feed family, and we hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure... read more
The have changed the products and not like it.
Helpful employees
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Beth! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Always great experience
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Marilyn! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Great staff
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Univers... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 412 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.