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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Strongsville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more

Location details

18360 Royalton Rd, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9392 reviews
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Laurie S.'s profile image
Laurie S. 
on Birdeye

a year ago

Excellent customer service, friendly knowledgeable staff 

Business response:

Laurie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Claudia B.'s profile image
Claudia B. 
on Birdeye

a year ago

Very helpful service 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Claudia! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Julie O.'s profile image
Julie O. 
on Birdeye

a year ago

Pleasant, knowledgeable staff 

Business response:

Julie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Alisia M.'s profile image
Alisia M. 
on Birdeye

a year ago

Awesome 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Alisia! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Randy W.'s profile image
Randy W. 
on Birdeye

a year ago

Clean and Friendly people 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

ROBERTA M.'s profile image
ROBERTA M. 
on Birdeye

a year ago

Love this place. Amazing and genuine employees. Always helpful. I totally trust their opinions. Please don’t change!!! 

Business response:

Thank you, Roberta, for the kind words! We appreciate your continued support! Our Strongsville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank... read more

Tina D.'s profile image
Tina D. 
on Birdeye

a year ago

The customer service at the Strongsville store is fantastic. But I'm rather upset, I was told once I was signed up with Hollywood feed I would get monthly coupons and I have yet to get a single coupon. This is the only email I have received. I signed up back in July and it is now December and still no discounts. 

Business response:

Thank you Tina, our store works hard to have treats and food your baby loves. Also giving the best customer service to everyone and your fur-baby/ies. Although every visit may not be perfect we thank you for continuing to shop with us. We would love for you to join our TEXT CLUB ensure your next visit is better than your last! To join the TEXT CLUB you would need to **Text HF010 to 54170 to join our text club and SAVE.** We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon. Bryan Y. ... read more

Connie S.'s profile image
Connie S. 
on Birdeye

a year ago

Always friendly and go the extra mile to be helpful. 

Business response:

Connie, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Malissa J.'s profile image
Malissa J. 
on Birdeye

a year ago

Always very pleasant and helpful. Grooming is fabulous!! 

Business response:

Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Strongsville store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Deetrik G. Customer Service Liaison Hollywoo... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 392 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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