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Hollywood Feed
- Pet Stores
- Aurora, IL
About this business
Location details
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff is always attentive, helpful and very very nice.
Business response:
Thank you, Anne, for the fantastic 5-star review of our Aurora Hollywood Feed! We’re so glad to hear the team has consistently provided attentive and kind service. It means a lot to know your experience has been such a positive one. We look forward to seeing you again soon!
Great customer service and informative on products
Business response:
Thank you for your feedback! We’re glad to hear you received great customer service and helpful product information. We appreciate your support and hope to assist you again soon!
The young man who was at the register was a calm and helpful resource as I brought in a hyper foster dog.
Business response:
Thank you for your feedback! We’re glad our team member was calm and helpful while assisting you and your foster dog. We appreciate you sharing your experience and look forward to helping you again.
The Cashier was AMAZING!!!!! I have had him before and one can tell that he truly cares for the guest. He walked me to the selection, had patience, was super nice, and gave recommendations. This guy is great !! :) I hope he stays with you guys for a long time. I do not know his name, but he is tall young, athletic build with a short afro.
Business response:
Shari, you just made our whole day over here at the Aurora Hollywood Feed store! We're thrilled to hear your experience with our Feed Team member was such a standout—sounds like they delivered five-star service with heart, hustle, and a whole lot of helpfulness. We'll definitely pass this along to the team , and you can bet they will be smiling from ear to ear. Thank you for the kind words and the glowing review! Can't wait to welcome you back soon.
I worked with a male employee on Wednesday or Thursday at about 3:30. He was very very knowledgeable and incredibly helpful. I appreciate all the help. You have a very nice store as well!
Business response:
Nate, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that our team member was able to provide you with the best possible service. Our Aurora store has a great team, and we are proud of them! Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We strive to make every customer's s... read more
Excellent store
Business response:
Hi, Alejandro. Your pawsome feedback is highly appreciated. Thank you so much for the review! Our Feed Team at Hollywood Feed on 3015 E New York St, A6, Aurora, IL - 60504 strives to go above and beyond to help you find the best products at the best prices for your pets. We hope you'll come back and see us again soon.
I got questions answered about the gentle cooked versus the raw food
Business response:
We are excited to hear that we were able to help answer your questions about the gentle cooked versus raw food options. Thank you for choosing Hollywood Feed!
Staff is friendly. Service is quick.
Business response:
We're happy to hear that you had a positive experience with our staff and quick service. Thank you for your feedback!
Friendly staff!
Business response:
We’re very proud of the compliment on our Feed Team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 346 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:00 p.m.