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Hollywood Feed
- Pet Stores
- Aurora, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Aurora, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more
Location details
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I have not received any coupons or emails this is the only one I could find in my search and wondering if there is currently one that you can send me? Thank you!
Business response:
Thank you Michael & Jennifer, our store works hard to give the best customer service to everyone and your fur-baby/ies. Although every visit may not be perfect we thank you for continuing to shop with us. We would love for you to join our TEXT CLUB ensure your next visit is better than your last! To join the TEXT CLUB you would need to **Text HF010 to 54170 to join our text club and SAVE.** We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon. Bryan Y. Customer Service Liaison Hollywoo... read more
I called in my order. The person was great. The delivery was great as well.
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Carol! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Friendly associates that are very helpful with finding the items that I was looking for.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
This was my first time in your store and it was a great experience and I will definitely be back:)
Business response:
Maria, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Welcome to the Pack!!
Love coming into the store with my dog and how kind all the staff are to him and are understanding of when there's too many dogs in the building to let him come behind the counter to help separate them all while checking out.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavio... read more
Great customer service and product selection!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more
friendly helpful staff
Business response:
Liz, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we... read more
Helpful, enthusiastic, and friendly staff. Personal interest in our dog every time we go in. We regularly buy dog food and treats. Love the bath convenience.
Business response:
Thank you Bruce for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Aurora store! We think they're awesome too. We're happy you have allowed a great connection with our team. Our self wash stations was made for the convenience for you and your pet(s). At Hollywood Feed, we love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Amazing customer service. Friendly , professional staff with a bright, clean store. Prices are comparable to other pet stores but this place had won me over with their customer service
Business response:
Chris, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 253 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.