Holtzman Propane

Scott J. 

on Birdeye

a year ago

Kristin Banks was great to work with. she helped with everything I needed. even getting my delivery time moved up. 

Scott J. 

on Birdeye

a year ago

Matt and Dominic came to my home did everything I asked. Both were very respectful and did a great job. 

Robert 

on Birdeye

2 years ago

Unfortunately, I am left with not much to say other than “ when I was at my lowest and Holtzman offered me a position, I thought I was super blessed. To my dismay, I was treated as if were extinct! Not by the everyday hard workers in the field and in the office, but the “So Called Leadership “!! I lost nothing but precious time that could of been spent with my children. I am now left looking to start over again. I do not recommend this company as an employer. They are low ballers and leadership puts on a smile once in a whil... read more

Michael Z. 

on Birdeye

2 years ago

Had them come out for the second time in just over a year to replace a faulty thermocouple on gas fireplace. Required a $99.00 service fee to get on the service list, then after service tech confirmed it was bad, charged additional $199.00 for part and labor. I would not recommend using them for any service work ever again especially, after asking up front if the repair cost be minus the initial fee already charged which I was told yes only to be charge both. I will say the folks at the office we very polite when I questi... read more

Calvin C. 

on Birdeye

2 years ago

Holtzman propane is very busy and can not be expected to provide timely customer service. I moved to Culpeper in September, and following a disagreeable conversation with customer service, was required to sign a 5 year agreement, and pay for services in advance. I’ve now had two failed service calls, and am now scheduled for 10 days from now. I do not think this is consistent with Holtzman’s stated policy of customer first! 

Randall R & Denise J D. 

on Birdeye

3 years ago

Your technician was friendly, efficient and knowledgeable- Rhett Rieves 

Ellen G. 

on Birdeye

3 years ago

I looked at the rating for Holtzman Propane before switching from my former carrier and it is one of the worst mistakes I have ever made. I had the understanding in my signing the agreement that the service of the gas and line would be routine. Well I called and they scheduled me three weeks out. So needless to say I had a power outage with no gas heat. Then they tell me that It is $175 for them to come out and fix what they should have been servicing the entire time. I called another Company just to make sure it was not the... read more