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Home Partners Of America

3.5

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Location details

180 N Stetson Ave, Ste 3650, Chicago, IL, 60601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.52,103 reviews
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Nickson Licourt's profile image
Nickson Licourt 
8 years ago

I feel like home partners seems like a great opportunity but pathlight management is the worst company for them to maintain their properties. But then I've tried to contact home partners and they send me straight to pathlight which doesn't make sense when I'm complaining that they're not handling it but you send me to them to handle it . I've gotten nothing but a run around for the last 6 months I never get answers they tell me theyll let me know and then they never respond. they promised things were going to get fixed then ... read more

Business response:

Hi, Nickson. Thank you for sharing your experience. We strive to provide our residents with the best service and resources and aim to quickly address any issues. We'd like to hear more from you and make this right. Please contact us at reviews@homepartners.com. 

Brooke Simpson's profile image
Brooke Simpson 
8 years ago

This progran sounds awesome and the process to purchase the home went smoothly;however, I am very worried now that my Clients whom are now leasing their dream home from HPA will never actually be able to exersize their "right to purchase" it. The homes new price was unnecessarily inflated to well over what the home will likely ever appraise for or what it cost HPA to acquire & make improvements for. Suggestion HPA: Incease the right to purchase price monthly rather than up front for the entire year, so tennants whom desire ... read more

Business response:

Hi, Brooke. We take a tremendous amount of pride in the program and service we provide to all of our residents, and it is disappointing to learn that we did not meet your expectations. We are transparent throughout the process regarding what the Right to Purchase prices will be on each home, and this is agreed upon upfront with the resident. Since there is no obligation to purchase the home and no non-refundable deposits, the resident can choose not to renew the lease and walk away without penalty. If you have any other ques... read more

Dana Phillips's profile image
Dana Phillips 
recommend  Recommended
8 years ago

When I first heard about Home Partners of America, an agent came and made an offer on one of my listings. I had never heard of the product so I told my clients not to be surprised if the transaction went south at the end. Unfortunately there are a lot of investors that hold up homes and end up busting out in the end. HOME PARTNERS IS NOT ONE OF THOSE COMPANIES. THEY ARE LEGITIMATE AND THEIR PROGRAM WORKS. I started advertising all my listings as Lease w/option to buy also and have moved on to many other successful trans... read more

Business response:

Thanks for the great review, Dana! 

Nisha Davis's profile image
Nisha Davis 
8 years ago

THIS PROGRAM IS A REALLY BAD IDEA Bad. They tell you they do an appraisal on the property so you feel comfortable with the numbers but it’s really an “IN HOUSE APPRAISAL” which is rather biased and not the true value of the property. The house appraised for $30k LESS than a neutral 3rd party appraiser, but they won’t reconsider the numbers to close the deal. So they should be called this program RENT Partners instead of @homepartners . The contract changes when they think it’s a good idea or in their favor but not when it’s ... read more

John Taylor's profile image
John Taylor 
8 years ago

Seemed like a good thing at the time but have had nothing but serious maintenance issues since we moved in 4 months ago and are not being addressed or only shoddy repairs by the Pathlight, At this point they have done so much permanent damage to this home that it would never pass an appraisal. We have over 15 appointments that most of the time are taking pictures to pass on to Pathlight or several people from the same company showing up to do this on different days. We have leaks in roof and concrete slab foundation that a... read more

Business response:

Hi, John. Thank you for sharing your experience. We strive to provide our residents with the best service and resources and aim to quickly address any issues. We'd like to hear more from you and make this right. Please contact us at help@pathlightmgt.com. 

LeeAnne T. Rodriguez's profile image
LeeAnne T. Rodriguez 
8 years ago

Managment Company communications is horrible. 

Business response:

Thanks for the review, LeeAnne! 

Brandon Nunley's profile image
Brandon Nunley 
8 years ago

Not a good company to deal with if you are the selling agent. They were unorganized, didn’t return calls, wasn’t clear on what was needed for closing and was just overall horrible to deal with. 

Business response:

Hi, Brandon. We want everyone to be satisfied with the Home Partners experience and it appears you are not. We’d like to hear more from you. Please contact us directly at reviews@homepartners.com. 

Frankie Caballero's profile image
Frankie Caballero 
9 years ago

Frequently asked questions about Home Partners Of America

How is Home Partners Of America rated?

Home Partners Of America has a 3.5 star rating with 2,103 reviews. 

When is Home Partners Of America open?

Home Partners Of America is closed now. It will open on Monday at 9:00 a.m.