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Home Partners Of America

3.5

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Location details

180 N Stetson Ave, Ste 3650, Chicago, IL, 60601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.52,103 reviews
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Rose Grant's profile image
Rose Grant 
6 years ago

This company is a joke! I live in Florida and my Air-conditioning has been out for almost 5 days and no one seems to care it’s hot this is a health issue and I can’t get any answers as to why I have to spend money to stay in a hotel and no one will fix my AC. Apparently it being 100+ in my house is not an emergency when they have to spend money to fix something. 

Business response:

Hi Rose. We apologize for this situation. We have escalated this to your contact at Pathlight and they should be reaching out to you to resolve this. If you would like to provide any other details please do not hesitate to contact us at reviews@homepartners.com. 

Michelle Youngblood's profile image
Michelle Youngblood 
6 years ago

Terrible experience I am highly disappointed I was so looking forward to this 

Business response:

Hi, Michelle. We want everyone to be satisfied with the Home Partners experience and it appears you are not. We’d like to hear more from you. Please contact us directly at reviews@homepartners.com. 

Chris Moore's profile image
Chris Moore 
6 years ago

BEWARE!!!!!!!!!!!!!!!!!!!!!! DO NOT sign a lease with this company. There is NO finding common ground. Even when THEY breach the agreement. They simply know they have you trapped. The lease is written to solely protect them, not you. This "program" is smoke and mirrors. Most of the issues found after move in were considered existing, and not their problem. Excuse me? I was told on the phone to grow up and get used to home ownership issues on existing problems that were hidden to sight. Problems of poor workmanship prior to... read more

Business response:

Hi Chris, Thank you for reaching out and sharing your experience with us. We're sorry to hear that we did not meet your expectations. We understand you have spoken with your Pathlight representative but please do not hesitate to contact marketing@pathlightmgt.com if you have any other questions. Best, Home Partners of America 

Suzann Humara's profile image
Suzann Humara 
6 years ago

While Home Partners was easy to work with and provided excellent service, their leasing arm, Pathlight is another story. Pathlight uses many 3rd party vendors and they do not all communicate with each other through their computer systems or via phone. This has resulted in several issues I had to personally resolve because of their poor system integration. Most recently, I had an insurance policy taken out in my name because I was "out of compliance". I have all the documents to prove this is not the case and I called the ... read more

Dan Lott's profile image
Dan Lott 
6 years ago

While the home purchase was smooth and quick. And Home Partners itself was a pleasure to work with. The company they use to handle the property management during the lease part of the purchase is horrible. They are very unresponsive when you need something. Example: After taking a direct hit from hurricane Irma, all they were concerned with was the condition of the home and no concern with most of the area being out of work for weeks or days. Another example: After several unanswered phone messages regarding our well, which ... read more

Business response:

Hi Dan. Thank you for taking time to provide us with your experience and feedback. We have reached out to Pathlight Property Management directly and they will be in touch with you in regards to this situation. Please let us know if we can do anything else. Kind Regards, Home Partners of America 

Gloria Tarantine Hill's profile image
Gloria Tarantine Hill 
recommend  Recommended
7 years ago

Home Partners Have Blessed two of my buyers / The Buyer’s get to home shop and hand pick there own home ‼️‼️ I’m shocked at these reviews 📌📌home partners helped both of my Clients to become home owners both of them had thoral Inspections / 1 purchased a Brand New Home And one purchased a newly Renovated home with a pool in the back.... they also required the sellers to do repairs and they did the rest .... Home Partners is also very up front and tell buyers the requirements up front ... this is the only lease to own comp... read more

Business response:

Hi Gloria. We are glad to hear that you are having success with our program and we greatly appreciate you taking time to share your experience with us. Please let us know if we can help with anything else. Cheers, Home Partners of America 

Moni Taylor's profile image
Moni Taylor 
7 years ago

I stumbled upon HPA when looking on Century 21's (C21) website for a rent home. C21 referred me to HPA. I paid the $75 for the application fee and me and my husband were approved. We've already secured our real estate agent and have looked at a few houses. The problem for us came in when we started reviewing houses on their website and looked at their Estimated right to purchase (RTP) for years 1 to 3. We were looking at a house listed at $319k. HPA jacks the RTP up minimally at $30k for that first year making the purchase p... read more

Business response:

Hi Sherri, thank you for reaching out and sharing your experience. We are sorry to hear that you have concerns about the program – we pride ourselves on transparency, and receive approval from the prospective household on their purchase prices for each year they will be in the home before any offers are made. In addition to incorporating the standard cost of appreciation in the market, our Right to Purchase prices also incorporate the cost of rectifying any health and safety concerns that come up on the inspection, in order ... read more

Craig Middleton's profile image
Craig Middleton 
7 years ago

Don't waste your time. Just get a conventional loan if you are able. 

Business response:

Hi, Craig. We want everyone to be satisfied with their Home Partners experience and it appears you are not. We’d like to hear more from you. Please contact us directly at reviews@homepartners.com. 

Andy Settler's profile image
Andy Settler 
7 years ago

Get rid of Pathlight. Learn how to communicate to people! 

Business response:

Dear Andy, thank you for sharing your experience. We strive to provide our residents with the best service and resources, but it appears you are not satisfied with our service. We’d like to hear more from you. Please contact us at reviews@homepartners.com to discuss this matter. 

Frequently asked questions about Home Partners Of America

How is Home Partners Of America rated?

Home Partners Of America has a 3.5 star rating with 2,103 reviews. 

When is Home Partners Of America open?

Home Partners Of America is open now. It will close at 6:00 p.m.