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Home Partners Of America
- Real Estate Services
- Chicago, IL
About this business
Location details
180 N Stetson Ave, Ste 3650, Chicago, IL, 60601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please send a private message to me if you are having problems with this company and/or Pathlight Property Management regarding honest, repairs, inspection, etc.. We have a journalist that is interested in hearing your story. You can be anonymous BUT your story must be the truth and validated. You can also post publicly on my page as well.
we have a home on Sable lane in Arnold missouri that was sadly purchased by your company . it is neglected and empty. the grass is dying and the tree out front is losing its leaves thanks to the lack of water. it was previously a nice green lawn and living tree. its sad enough we have a leased property on our block let alone neglected. you should really take care of the land you buy ...its not fair to the neighbors that care about our neighborhood!!
Business response:
Hi Tricia, thank you for reaching out. We are proud of the fact that we are able to provide A New Path to Homeownership® to our residents in great communities, and strive to provide them with the best available service. We are aware of the lawn concerns, and any needed maintenance is being addressed.
They shouldn't take your money only to turn you down.
Business response:
Hi, Torri. We appreciate you sharing your Home Partners experience. We consider several factors when reviewing an application including, but not limited to: household income, rental and housing history and FICO score. If you have any questions about your specific application, please contact us directly at reviews@homepartners.com.
HomePartners was a seam less professional experience. They did their job and we did ours making for a great partnership and a great closing. Thanks HomePartners
DO NOT USE THEM!!!! UNDER ANY CIRCUMSTANCES!!! WE ARE ABOUT TO MOVE OUT AND THEY CAN EAT ALL OF THE FEES AND MY ATTORNEY FEES!! A JOKE OF A COMPANY. OH SO VERY ACCOMODATING TO GET YOU TO BEND OVER BUT AS SOON AS YOU MOVE IN YOU ARE AT THE MERCY OF THEIR HORRID MANAGEMENT COMPANY. THIS IS NOT A PARTNERSHIP DEAL. I HAVE HOLES IN THE FLOORING AND THE LENOLIUM IS COMING UP AT THE SEAMS. I HAVE CALLED THE MANAGEMENT TEAM WHO REFUSES TO FIX IT. I HAVE CALLED HOME PARTNERS WHO TELLS ME TO EFF OFF AND CALL PATHLIGHT. DO NOT GE... read more
Business response:
Hi Josalyn, thank you for sharing your experience. We want everyone to be satisfied with their Home Partners experience and it appears you are not. We’d like to hear more from you. Please contact us directly at help@pathlightmgt.com and provide us with as much information as possible, including the time and date when these issues occurred.
Can I please have an oven that works? Maybe some of the violations from the city corrected that are illegal??? Pathlight will never contact us back this is an outrage
Business response:
Hi, Brandon. Thank you for contacting us. We are looking into this matter and will be in touch soon. Meanwhile, if you have any additional questions, please email us at help@pathlightmgt.com.
Our unpleasant journey with Home Partners continues. Just when I thought they were being a stand up company by letting us back into the program (a program that we STILL qualify for) after my husband’s open heart surgery, now they are at it again. My husband had a job offer in another state so we asked HP to switch our search area to that state. Upon going there, viewing homes which were much more expensive and talking to the new employer about benefits, we felt it was in our best interest to stay where we live because any ... read more
Business response:
Laura, thank you for taking the time to share your experience with us. We take a tremendous amount of pride in the program and service we provide to all of our residents and prospective residents, and it is disappointing to learn that we did not meet your expectations. We do want to address specifically your suggestion that a medical condition or disability may have been a factor in the decision process by noting that we take seriously our responsibilities under the Federal Fair Housing Act, as well as applicable state and ... read more
RecommendedI am a buyer. Home Partners is a great program. Yes, there were some hiccups in the actual buying process. The home has to be completely cleared out before signing. So if the previous owners agree to leave furniture, it has to be removed. The only bad experience was the actual move in. The carpets needed changing out. I didn't get to chose the color or quality, even though in the end I am paying for it. They took out $1100 out of the reserves to pay for the carpets. When I walked into the home the carpets had been pulled... read more
Business response:
Hi, Jennifer. We want all of our residents to enjoy their Home Partners experience. We’d like to look into your situation. Please contact us at reviews@homepartners.com. Thank you!
I feel like I've walked into a mess there were supposed to be things done prior to move in that haven't been done. My A.C. has been down since move in, it's summer time and I have small kids. Pathlight has really left a bad taste in my mouth already. It's been 4 days no communication other than me calling and staying on pathlight to get someone out to look at this. Finally tomorrow after 5 days someone is supposed to come out. I'm really not happy and will probably walk away from this place after our year is up.
Business response:
Hi, David. Thank you for sharing your experience. We apologize for the delay in communication. We strive to offer the best customer service and it’s disappointing to hear we did not live up to your expectations. We would like to help you; one of our customer service supervisors will contact you to discuss this matter.
Frequently asked questions about Home Partners Of America
How is Home Partners Of America rated?
Home Partners Of America has a 3.5 star rating with 2,103 reviews.
When is Home Partners Of America open?
Home Partners Of America is open now. It will close at 6:00 p.m.