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Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My wife and I purchased a 2016 Pilot back in April and purchased different warranty contracts. I cancelled all three of them only three months later. When they sent in the information to the company for one of the contracts, they said it was for $800 less than what was on my purchase order! I have had to make trips down there, because they hardly ever return a call.
I wonder what's happening to people working at Honda, first got bad customer service on Airport Honda Knoxville,TN and now in Morristown?!? In order to get a decent service I have to wait for almost 2 weeks?!? I will still stick with this shop but due to your excellent facilities but if I did found similar to your facility, I might leave this shop for good...
Worst dealership around. Will straight up LIE to your face. If you make any kind of agreement make sure you have it on paper and signed or on tape recorder. Worst employee award goes to Clint Hawk in used cars . If this man comes out to greet you when shopping best bet to ask for someone else.
I took my Civic in to get an oil change, and after it was done I went to review the diagnostic report and pay. The service rep said the car looked good except that the passenger side window wasn't working. That was news to me since it worked prior to me brining the car in. The rep said that there wasn't anything he could do to look at it unless I paid another $60 to do a diagnostic on the door. After standing my ground that they at least do a tertiary look, it turned out that the window lock button had been pressed. There wa... read more
I have question for all you car people out there...we purchased another Honda from Honda Morristown and for the forth time had a pleasant experience. Not complaining....paid the price etc. Julie hit a pothole and the service depart says need a new tire and rim. Thanks. Go ahead and order what we need. She proceeds today to have the service #hondamorristown....I asked for our wheel and rim to prove to Greene co road dept of the damage to recoup the 700 it's gonna cost for the repair. We are then told if we take our own ... read more
Read all of the reviews first! I wish I had. Can't get a return call - just the run around!
The sales men we dealt with was excellent. The parts and service department is beyond HORRIBLE. Don't ever go there to have anything installed. Especially a remote start. They feed us a bunch of bull saying these guys are great and know what their doing. Well a 3 hour job turned into 5 hours and still didn't put the car back together correctly. When we mentioned to them the remote didn't work correctly, their response was we can't do anything about it you need to call the main corporate. Yea. To me thats not being kind to c... read more
I have to say worst place ever. Especially the service dept. Now my mechanic Jeff he's awesome and I give him 10 stars but the service dept are the rudest people I have ever met. Was thinking about buying another honda but definitely will not be now cause I won't deal with that. Guess Bob starns will be working on my car from now on.
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,606 reviews.
When is Honda Morristown open?
Honda Morristown is open now. It will close at 8:00 p.m.