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Honda Morristown

4.5

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Location details

4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.54,606 reviews
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Ernie Betty Zybura's profile image
Ernie Betty Zybura 
recommend  Recommended
6 years ago

Went there for service and lot of repairs cost up to $1,500.00. Waiting for the service to be completed and a young man CJ started to talk to us ask why we were there. We explained to him our story. Than asked if we thought of trading it in and we said didn't think it was possible. Next thing we knew we we're drive home in a 2020 Honda Accord. 

Victor J Pennecard's profile image
Victor J Pennecard 
6 years ago

Over been doing to Honda of Morristown for about 5 years. I recently bought a used vehicle there (a Nissan) and I have a 1yr warranty, which I do. I understand it's a third party warranty. They boasted how everything but the stereo and paint are covered. That even if a lightbulb goes out, it'd be covered. I had a leaky battery that kind of destroyed the outside terminal. $15 dollar part and $70 labor in which I had to pay because it was less than this deductible that I wasn't told about. If I would have known that, I would ... read more

Chuck Smith's profile image
Chuck Smith 
recommend  Recommended
6 years ago

Keefer Andrew ..Sales Nathan....Sales Russell (Rusty) Shehee, ......Business Office.... THE HUDSON MORRISTOWN HONDA TEAM..TOP Notch .... 15 NOV 2019 Traded in a 2019 Odyssey for a 2020 Odyssey touring Van.... 

Business response:

Thank you for your continued business with us. A huge thank you from all of us here at Honda Morristown! 

Jennifer N Bernie Harrington's profile image
Jennifer N Bernie Harrington 
6 years ago

I called days before to make an appointment. Called for a simple B1 service. Got talked into a transmission fluid change. Wasn’t scheduled for that but my fault for not reading up on that first. Service took 3 hours and 15 minutes. Don’t think I’m going back. Prices are pretty high too. 

Kayla Farmer Sykes's profile image
Kayla Farmer Sykes 
6 years ago

WORST EXPERIENCE EVER!!! Cheated me and my husband out of over $3000.00. Bought the car in April 2018. Caught up with their lies the very next day and went back. Signed all the papers to have these (HIDDEN FEES) cancelled and still have yet to see the money! I warn people if y’all go here to watch. They will definitely cheat ya! 

Josh Maples's profile image
Josh Maples 
7 years ago

Two weeks after buying a new Accord from them. They called and said that one of the papers I signed was misaligned on the iPad and that I just needed to come in and sign it again. Once I get there they had increased my payment by $15 a month because “they had the wrong MSRP on the sticker“. I will never be back and will not have my car services there. Be careful when dealing with this company. 

Brian Jessie's profile image
Brian Jessie 
7 years ago

i would never buy nothing from this place me and my wife was purchasing a vehicle from them we had an appointment after i got off work to close the deal and they sold it out from under us on our way to dealership and salesman Harvey was rude about it..... i definitely would not recommend buying anything from this place 

Chris Goodman's profile image
Chris Goodman 
7 years ago

I took my 2017 honda accord to get some warranty work done on it and the serivce rep discussed doing a service on it well after he told me the price for everything in which came to around 500.00 I was presented a bill after the service for almost 800.00. i then got a call from the service rep this am and ended up being told that i was just upset because how much it cost. well yes i am because i wouldn't have agreed to that at all. really dishonest and definitely not a good way of handling a complaint. i have purchased multip... read more

Michael Lawson's profile image
Michael Lawson 
7 years ago

Service department doesn’t keep to their schedule and when calling to schedule service, you are transferred and disconnected several times or placed on hold for 15 minutes. 

Frequently asked questions about Honda Morristown

How is Honda Morristown rated?

Honda Morristown has a 4.5 star rating with 4,606 reviews. 

When is Honda Morristown open?

Honda Morristown is open now. It will close at 8:00 p.m.