This profile has been claimed by the business owner or representative.
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I'm very disappointed in Honda Morristown, and will not be returning for service. I took my 2017 Honda Civic in for an oil change, and transmission service on Saturday morning. We went to Knoxville Saturday afternoon. On the way back home, on hectic interstate 40, I started hearing a clanging sound. Then all of a sudden we heard metal scraping the roadway. My husband thought one of my tires blew out. We got pulled over, and discovered the metal protective plate underneath your car that they take off during an oil change was... read more
I have purchased 3 vehicles from Honda Morristown... and I will never purchase another from this dealership. I am a very patient, honest and trusting person, but I obviously did not deal with the same type of people. Their motto is that they ‘stand behind the vehicles that they sell’.... they do not. They do not even stand behind what they repair. Their service department has a large banner that states ‘fixed the first time’.... not the case either. When a dealership does not keep their word, does not communicate with you ab... read more
I had repeated bad experiences with the entire recall process. It was a nightmare. They call every few months as a “friendly reminder that I haven’t seen them in a while.” Each time, I explain that I will not be returning and not to call again. Today, Labor Day, they call asking if I want to trade in or sell the vehicle that I bought from them. My vehicle was NOT purchased there. They cannot keep simple records straight which was the majority of my problem before. Today, they can’t blame it on being overwhelmed with the rec... read more
The sale person was very good. Listing to what our questions and concerns were. We were not pressure into buying a vehicle. But we did and are very satisfied with it. I want say thanks to everyone.
Spending 10 hours there...never ever again..crazy...slow..bringing the car from Knoxville but hours later didn’t happened ..would get one from somewhere else and deliver Monday ..seems took deposit to bank on Saturday evening when they couldn’t even get it ...for her first time buying experience she had an experience...
I wish he told me that this car did not have navi. I would not have went up there, but I felt obligated to buy the CRV
Bought my new crv. Love the vehicle. Everyone gr8 when you buy. Then it was one thing after another. Not sure how they stay in business.
...they'll change your oil. but they won't rotate your tires for free for the first year...shame shame shame
Honda Morristown has a 4.5 star rating with 4,606 reviews.
Honda Morristown is open now. It will close at 8:00 p.m.