Honda Morristown

Katelyn Shelton 

on Facebook

5 years ago

Jose was a great salesman, but other than that run. Go somewhere else. I promise it is NOT worth the headache you have to deal with after...........Pictures will be added at a later date of what exactly is going on as well as outcome. I can not express enough my regret of buying from here and we are not even 1 month in! 

Deborah Gates Stuart 

on Facebook

5 years ago

Went in to have an accessory parts installed on my vehicle. Service person states I need to have my fluids checked due to my mileage and it would be a good idea. Remind you I said checked. At check out my bill was $645! Not happy charge for services I did not want or schedule 

Pedro Rodriguez Lara 

on Facebook

5 years ago

I recently got into a car wreck, and went in to Honda Morristown were I got my car, just wanting to know if I had GAP insurance on my car. Once I got there and notified the people working one of the cars salesman started telling me when I'll be coming back to get a new car from them. I insisted that I wanted to wait and let my totaled car to get it over with and see what will go on from there, but instead of doing that he kept pressuring me calling me three times a day everyday leaving multiple voicemail saying when I'm comi... read more

Patsy Busby 

on Facebook

5 years ago

Went for a free oil change. Took almost 3 hours. 

Lisa Mathes Strange 

on Facebook

5 years ago

Five trips to service center, several dollars spent for services not needed and several miles later to fix an issue with CRV. To find out they "think" it is a bad tire and it is not a honda issue and not covered. I understand. Buy a gallon of spoiled Mayfield milk at Ingles, return the milk to Mayfield... Gotcha.. Honda Morristown let $175 tire come between a repeat customer and recommendation. I would recommend going to Knox or Johnson City. 

Breanne Dalton 

on Facebook

5 years ago

The service department always seems to take a long time when I bring my car in for any service, despite that I arrive on time for my appointment. A typical oil change takes at least an hour and a half if I bring my vehicle in, with the longest being 3 hours. THREE HOURS. When my husband brings my car in for the same oil change, he’s in and out in less than an hour. Not sure if that’s a coincidence or what, but it certainly doesn’t seem that way when this has happened multiple times over multiple years. We’ve been coming he... read more

Trina Scearce Brenda Scearce 

on Facebook

5 years ago

Love my Honda!! Always had good experiences until this time.Had a appointment for service. Waited 2 hrs with people without appt went before me. 

Valerie Wayne Stephens 

on Facebook

5 years ago

This was the worse service ever. Made an appointment for a recall the week before I brought the car in. They did the oil change and the said oh, we don’t have the recall part. We can do it tomorrow. At 3:30 the next day...it will be at least 5:30. When I asked if I could get a break on the oil change for my inconvenience, I was told there was no manager to approve that. I paid for my oil change and traded in my Honda Insight the next day. NOT at your dealership. Never again. 

Joel Sanders 

on Facebook

5 years ago

I bought my car two years ago. they said I had to have a whole laundry list of things done for the 3 year service. .. this is after telling me the previous owners name .. and that she never had it done .. so admitting that they sold me a certified car that needed service to maintain the warranty. now they won't get back to me. do not buy the extended warranty you won't get it if you need it. waste of money. I'm not crazy ,and I don't like being lied to.