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Honda of Downtown Los Angeles

4.5

About this business

Location details

780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.59,225 reviews
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knandanan's profile image
knandanan 
12 years ago

The customer service at this dealership was really exceptional and pleasant. Andrew Spigelman was thoroughly professional and excellent in explaining about the various car models, the features of each model as well as the various financing deals. He helped me a lot in my decision to lease Honda Civic 2013 and was really good in doing his job so that the customer doesn't feel any doubts while purchasing/leasing the car. I would also like to thank Andrew for making the whole purchase/lease process as smooth as possible. Also, ... read more

Jjroach's profile image
Jjroach 
12 years ago

Came in for a service and was offered a trade in. Worked out a deal for a new car. We were able to work out a good inancinf plan. 

jharris84's profile image
jharris84 
12 years ago

Visited several dealerships prior to Honda Downtown and my experience with other car salesman left a sour distaste for the profession. Sailyn was a great salesman, different approach with selling which made the experience great for my wife and I. Kept it very light, wasn't pushing his agenda and has great people skills. Sale technique is flawless. 

Junior79's profile image
Junior79 
12 years ago

Took my Honda Accord pilot on September for oil change customer service was real good and friendly "good quality work and would recommend people to go to Honda of downtown LA 

valerierod85's profile image
valerierod85 
12 years ago

Came in to Honda of Downtown L.A. to trade in my car. Sailyn C helped me choose the right car, a 2013 Civic EX. Great customer service. I highly recommend Honda of L.A. If you stop by, ask for Sailyn he will definitely help you get the right car for you. V 

marisela1234's profile image
marisela1234 
12 years ago

I gave this a top rating because of the sales person that helped me. Andrew Spigelman, was very professional and explained everything that I needed to know. He went above and beyond to make sure I got the deal that I wanted. Overall his customer service skills and his great attitude made everything so much easier. I recommend everyone to ask for Andrew Spigelman, you won't be disappointed. 

Business response:

Thank you so much for sharing these kind words about Andrew! We're thrilled to hear that you had such a positive experience working with him. Customer satisfaction is always our top priority, so please don't hesitate to let us know if there's anything more we can do to assist you. Thanks again, and have fun driving your new vehicle! Joe Shuster, General Manager 

ashbgn23's profile image
ashbgn23 
12 years ago

First off, I would like to say that everyone at the dealership was really friendly and helpful from the time I walked in until I left. I was really nervous at first because it was the first time I was leasing a car, but Sailyn really put those nerves to rest when I walked in the door. He was very professional and understood my situation and what I wanted to pay for the car. He went above and beyond to get the price I wanted and never pressured me into signing for anything else. When I got there it was pretty late so he could... read more

Business response:

With our highly-trained and personable staff, there is no reason to be nervous! I am happy to hear Sailyn was so helpful and contributed greatly to your awesome experience at our dealership. Congratulations on your first newly leased Honda Accord and thank you for trusting Honda of Downtown Los Angeles to do business with. We look forward to working with you again in the future! Until then, be sure to check out our Facebook and Twitter pages! We offer dealership updates and service specials exclusively to our fans. All the B... read more

chasjt's profile image
chasjt 
12 years ago

Honda of Downtown Los Angeles has been servicing my vehicle for several years and always provides outstanding service. I have purchased two vehicles from the dealership. I purchased a 2010 Honda Accord EX-L Coupe in April 2010 and a 2013 Honda Accord EX-L Sedan in February 2013. I feel as though Honda of Downtown Los Angeles gave me an excellent deal on both cars I purchased from the dealership, fairly valued my trade-in when I bought my new Honda Accord earlier this year, offers good service specials that make it less expen... read more

Business response:

We value the loyalty you have shown our dealership. Thank you for continuing to put your trust in Honda of Downtown Los Angeles; we certainly appreciate you as a customer. We are truly inspired to hear you continue to have such a wonderful experience each and every time you visit our dealership. As always if there is anything we can do for you, please let us know. Also - if you haven't already, be sure to like and follow us on Facebook and Twitter. We exclusively offer dealership specials and updates to our fans. Thank you a... read more

mrm1664's profile image
mrm1664 
12 years ago

Attentive service by Sailyn Cruz and manager Randy Boyd. Sailyn and the team worked hard to get the exact vehicle I wanted, even though it was 100 miles away. I was able to negotiate a price that was below the Blue Book value. I was happy about that, especially since I am a woman and sometimes women pay more for vehicles. 

Business response:

Thank you for the review! Congratulations on your new car! We hope you are enjoying it so far. Sailyn and Randy are excellent members of our team. We are thrilled to be recommended by another happy customer. Thank you for taking the time to drive 100 miles to get to us, we really appreciate that. We look forward to seeing you during your next visit to Honda of Downtown Los Angeles. Don’t forget to connect with us on Facebook and Twitter for deals and news. Sincerely, Joe Shuster, General Manager 

Frequently asked questions about Honda of Downtown Los Angeles

How is Honda of Downtown Los Angeles rated?

Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews. 

When is Honda of Downtown Los Angeles open?

Honda of Downtown Los Angeles is open now. It will close at 7:00 p.m.