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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Business response:
Thank you immensely for your review rating of 4. We're excited to hear that you had a very good experience at Horseshoe Black Hawk.
Exceptional Our bedroom floor was sticky and the GFCI switch in the bathroom popped three different times while we were there, twice of which my girlfriend was in the shower so then she was showering in the dark
Business response:
Your concerns are noted. We apologize for the inconvenience you experienced during your stay. Please contact us at (775) 786-5700 so we can address these issues promptly. Thank you for bringing this to our attention.
Exceptional No breakfast included. Price was great!
Business response:
We are happy to hear that you found our prices great! Thank you for your feedback.
Lots of casinos, but cute town Easy parking Easy checkin Good food on site
Business response:
We are glad to hear that you enjoyed your experience at Horseshoe Black Hawk. Thank you for sharing your feedback with us. If you have any further comments or suggestions, please feel free to reach out to us at (775) 786-5700.
Thank you we will stay again Hard bed and uncomfortable pillows, asked for extra towels and received a message saying yes to my request and didn't have any extra? plenty of space in our room, very clean. Good location and good price.
Business response:
Your concerns are noted regarding the bed and pillows, as well as the issue with the towels. We apologize for the inconvenience and will address these issues promptly. Thank you for your feedback and we hope to have the opportunity to welcome you back in the future. For any further assistance, please feel free to contact us at (775) 786-5700.
Good Sticker shock on room. The room was great. it was an easy check-in. Restaurants was so so.. the waitress in the casino area was very effective
Business response:
We apologize for the sticker shock on the room rate, but we're glad to hear that you enjoyed your stay overall. Thank you for your feedback. If you have any further concerns, please don't hesitate to reach out to us at (775) 786-5700.
We had a great time The overhead motion light sensor did not work and kept coming on at all hours. We reported the problem and thought it was taken care of but on our last night we covered the switch so it would not come on automatically. The room was cool and quiet. We had no issue with anything except the main room light.
Business response:
We apologize for any inconvenience regarding the overhead motion light sensor. Please feel free to contact us at (775) 786-5700 for any further assistance. Thank you for your feedback.
Great experience Nothing Service
Business response:
Thank you for the great review, Curtis! We are overjoyed to hear that you had a great experience with us. If you have any further feedback, feel free to reach out to us at (775) 786-5700.
Good Restaurants were understaffed and overpriced !! Nice clean rooms. Friendly staff. Nice Casino.
Business response:
Thank you for sharing your concerns. We're glad you enjoyed our clean rooms, friendly staff, and casino. Feel free to contact us at (775) 786-5700 with any further feedback.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,485 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.