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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Love the easy parking and clean comfortable room.
Business response:
Diane, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
My partner and I had a good time at the Isle. The only inconvenience we had was that the AC was not working properly. We lowered the temp but the room temp still wouldn’t cool, we were too hot overnight and had to open the windows.
Business response:
Thank you for sharing your feedback with us, Mayra. We are happy to hear you had a great time overall, but understand the frustration of a broken AC. We are working with our Facilities team to ensure each room has a functioning heating and cooling system before and after each stay. Please visit us again very soon!
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Nothing special
Business response:
Edwin, thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck.
Business response:
Thank you Coree for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Not impressed This hotel was ok, but the internet was intermittent and I constantly got messages to "reset the router", which was a pain. We were on the 6th floor and our windows opened (yay!) but there were NO screens on at all. When I asked about the screens, the front desk assured me that "You will be safe, because you don't have any little people with you." Yikes. We were charged $11 for checking in 20 minutes early and was granted late check out, but then had 3 different staffers call/knock to ask us when we were leavin... read more
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Great hotel
Business response:
Thank you Abelica for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 4.4 star rating with 8,258 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.