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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
the beds were terrible
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We are constantly looking for ways we can improve your experience and we thank you for pointing us to something we can improve. We look forward to your next trip, good luck!
Will stay again Pros: The room was very nice. Nice decor. Spacious as well. Loved the bathroom. The shower alone was about the size of a normal hotel bathroom! 😊 The casino was clean and was the only place I actually won some money. lol Cons: The bed. It was awful. Felt like an old pillow top that was about 10 years old. The pillows. Cheap. The kind where you lay your head down and your head hits the mattress. No support and certainly not enough of them either. The crew was half and half for me. The check-in crew was great.... read more
Business response:
Tracy, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
This casino has many dining options from Starbucks to steakhouses. We ate at the sports bar and it was delicious as well as affordable. Beds were comfortable and rooms were spacious. Parking was free and we could walk to other casinos.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
I’ve stayed here before in the summer and it was great. This time was disappointing as the A/C unit was disconnected for the season, leaving the temperature of the room at 78 degrees. Too hot to sleep. The front desk recommended opening the window, which I did, but it was a warmer October night and still didn’t cool it down to a temperature I prefer. Probably fine if you like a warmer room at night, but I need it to be cooler. The drain in the sink was also very slow draining/partially clogged.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Everything was great the room was nice we stayed for 2 nights, the only thing i didn’t like was housekeeping. The first morning we asked them to clean the room and they didn’t clean until we asked again and that was after 4 they didn’t empty the trash or leave any cups . Only made bed and did bathroom. Morning we where leaving knocked on door early to try and rush us out but check out was not until 11. Friendly staff but need help with housekeeping. Said they spoke no English but last day I guess they had taken lessons.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Room was not cleaned during 2 night stay. Dresser drawers off kilter. Halls seemed dirty. Cracked tiles everywhere. Sink had crack in it. Won’t stay there again.
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Clean, pleasant staff, walkable to other casinos. Picture and description on the expedia website stated a seating area with chairs. The luxury room we got did not have a seating area.
Business response:
Thank you Debra for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 4.4 star rating with 8,766 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.