Huntington-Hill Imaging Center - Fair Oaks

4.8

Diagnostic Imaging
Pasadena, CA

About this business

Healthcare Diagnostic Imaging

Location details

625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States

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Weekday	Schedule	Status
Mon	6:00 a.m. to 10:30 p.m.
Tue	6:00 a.m. to 10:30 p.m.
Wed	6:00 a.m. to 10:30 p.m.
Thu	6:00 a.m. to 10:30 p.m.
Fri	6:00 a.m. to 10:30 p.m.
Sat	8:00 a.m. to 4:00 p.m.
Sun	Closed

4.89,084 reviews

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Patricia W.

2 years ago

From the receptionist to the nurse and technician, everyone was professional, polite and knowledgeable.

Patricia W.

2 years ago

Everyone in reception, dexa technician and MRI team was friendly, kind and knowledgeable.

Business response:

Hi, Patricia. Thanks for taking the time to share your positive experience. We truly appreciate it!

PARVIZ N.

2 years ago

Apparently the imaging center is not a part of hospital. I have been scheduled for pre-op and registered at pre-op entering point with all questions to be answered. Yet, at imaging center I was treated as a walk-in patient and had to answer all the questioner and wait for about 45 min. Very much unsatisfied with the process.

Business response:

Thank you for taking time to share this. I can only imagine how upset you must have felt, and I am sorry you had a negative experience. I will ensure our leadership is made aware, so they can work on improving the process and team. Thank you again for your feedback.

Richard T.

2 years ago

Excellent service all very friendly and helpful 😊

Business response:

We are thrilled to learn that you had a positive experience!

Richard T.

2 years ago

Was absolutely wonderful all the staff

Business response:

Hi, Richard. We appreciate the kind words and appreciate you taking the time to share a review!

GEORGE T.

2 years ago

The technician was brutal with injecting dye and left a bruise. Light swelling, prefer Kevin who is gentle and precise. Too much chatter among employees, focus on patient

Business response:

We appreciate your feedback, George. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.

Penelope F G.

2 years ago

HANDLED WITH CARE IN AND OUT IN KNOW TIME

PATRICIA L.

2 years ago

Monday April 3, I had 2 appointments. The first was a thyroid ultrasound at 11:50. The second was for a mammogram. When ultrasound was finished, I walked over for my mammogram. The doors were locked and there was a sign on the door saying they were closed for a staff meeting and would reopen at 12:30. When I made the appointments,I told the scheduler that I wanted to schedule them as close together as possible, which I thought she did. Someone let me in to the mammogram center but told me I would have to wait inside! So I di... read more

Business response:

Hi, Patricia. Thank you for reaching out. We are sorry to hear that Huntington-Hill Imaging Center - Fair Oaks and our scheduler didn’t meet your expectation. I imagine that was very frustrating. I will let our leadership know, so that in the future scheduling is made aware of staff meetings that could (and in this case did) delay patient appointments. Again, apologies!

Linda H.

2 years ago

Had a 7:15 evening appointment. Was called and told to come in early. Got there waited over an hour and a half. Was finally taken in 30 minutes after my 7:15 original appointment. On my way in from the parking lot in front of the entrance there were bloody towels on the curb.

Business response:

Thank you for taking time to share your feedback. I imagine your experience was very frustrating, and I'm sorry you had to wait so long to be seen. I also apologize for the towels you encountered walking in. I will certainly pass this along to our management and the hospital team who manages the building. Again, apologies and thanks for letting us know.