This profile has been claimed by the business owner or representative.
Huntington-Hill Imaging Center - Fair Oaks
- Diagnostic Imaging
- Pasadena, CA
About this business
Location details
625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I’m sorry to say but this time I did not had a great experience with this staff. The young lady lab technician started to draw blood on my right arm right away and I asked her why are you doing this? My mri order is without contrast, she had already poked me and I started bleeding a lot that she called out for help but it was already too late. When I got home I removed the bandage due to pain and had a huge bruise on my arm with a big lump. I emphasize to staff that had an allergic reaction with a previous mri with contrast ... read more
Business response:
We appreciate your feedback, Soledad. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
Very excellent from making the appt to having the X-ray done
Business response:
Hi, Velma. We are thrilled to learn that you had a positive experience!
Excellent and very efficient technician
The technician was efficient and courteous
Business response:
Hi, Effie. Thanks for taking the time to share your positive experience. We truly appreciate it!
The doctor was not care about my concern and needs,the visit was time and money consuming and wasn’t helpful. The front desk and office was the worse than that. I called several times about an issue and didn’t get any result,it was very disappointing and waisting time.
Business response:
We appreciate your feedback, Golnar. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
Hello! I wanted to report my experience of having to wait almost 30 minutes for my appointment. I had a transabdominal ultrasound which required having to arrive with a full bladder. It was not ideal to have to wait that long for my appointment, I may not have been able to hold it that long. Wanted to let you all know in case there is a way to prioritize the timeliness of those particular ultrasound appointments.
Business response:
Thank you for taking time to share your feedback. I imagine your experience was very frustrating, and I'm sorry you had to wait so long to be seen. I will certainly pass this along to our management so they can review the processes at our center to determine how we can improve. Again, apologies for the wait and thanks for letting us know.
One of the first appointments. Ultrasound tech didn't confirm name, date of birth, ordering provider. He just asked me if it was a follow up from the last ultrasound. I don't even remember his name. Was super quiet. Didn't speak to me at all. Put a lot of pressure on my throat. I've had my thryoid ultrasound multiple times here. Never had someone so rough. And for a first appointment.
Business response:
Thank you for taking time to share this, Kayla. I can only imagine how upset you must have felt, and I am sorry you had a negative experience. I will ensure our leadership is made aware, so they can work on improving the process and team. Thank you again for your feedback.
I was asked to drink 24 oz of water one hour before the ultrasound. I called one hour before my appointment to make sure your office was running on time. I was assured things were on time. I arrived to find out that things were definitely NOT on time. I waited for 45 minutes in a waiting area that has a WATERFALL!? Finally got in and tech was good at her job. But this was a nightmare experience for me. This test was ordered because there is already an issue and abdominal pain. Huntington-Hill Imaging Center added to my pain.
Didn’t I just leave a review?
Business response:
Hi, Ronna. I'm sorry we do not see another review from you; only this one. Thank you for taking time to review Huntington-Hill Imaging Center - Fair Oaks. I am very sorry you had a poor experience. We would value a chance to speak directly with you; please email us your the best phone number and time to reach you at: info@cmbsllc.net.
Frequently asked questions about Huntington-Hill Imaging Center - Fair Oaks
How is Huntington-Hill Imaging Center - Fair Oaks rated?
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,084 reviews.
When is Huntington-Hill Imaging Center - Fair Oaks open?
Huntington-Hill Imaging Center - Fair Oaks is open now. It will close at 10:30 p.m.