This profile has been claimed by the business owner or representative.
Husker Auto Group
- Car Dealers
- Lincoln, NE
About this business
Location details
6701 Telluride Dr, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
They lie about how long it will take every time Ive been there and they dont listen to the customer either. I will never return and Ill make it a point to let other people know how terrible their service is as well.
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
Absolutely terrible. Took 5 weeks to replace exhaust manifold and power steering rack. Wouldn't return calls after 8 days of consecutive calls. Customer service is marginal. Not one time did I feel taken care of or like my concerns or complaints were taken into consideration. DO NOT BRING YOUR CAR HERE
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
Dont even know where to begin, got new tires put on and one of them were leaking, all of my tires were aired to 35 psi when the pickup calls for 75 psi clearly stated on the door placard
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
Price went up. Vehicle was not cleaned like promised. Was told they are short of help.
Two plus hours for an one hour oil change is not acceptable.
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
I had to work with the sales team for three weeks to purchase a vehicle. It should not be that hard to spend money.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
Deceptive sales mislead me then switched price by $2000. Tried to and got me to agree to a $4000 warranty plan that I had to cancel. Gave me a week runaround after complaining. Don't do business with these outright crooks. I would give them a minus 5 stars.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
Always on time professional and nice lounge area I will continue to use this dealership
Business response:
We are happy to hear that you had a great experience! However, we are disappointed to see that you did not receive the 5-star experience that we strive for. We would love to speak with you to learn what we could have done better during your visit. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601
The store makes guesses on the repairs. My advisor would go days without returning my phone calls. Several messages left daily for updates went unanswered. The store manager also never once returned my phone calls. My initial repair was met with my car stalling on me again 10 miles from the dealership. It then took them a couple of weeks to not figure out whats wrong with my vehicle.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
Frequently asked questions about Husker Auto Group
How is Husker Auto Group rated?
Husker Auto Group has a 4.5 star rating with 2,957 reviews.
When is Husker Auto Group open?
Husker Auto Group is closed now. It will open tomorrow at 8:30 a.m.