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Husker Auto Group
- Car Dealers
- Lincoln, NE
About this business
Location details
6701 Telluride Dr, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service. Very timely repair!
Business response:
Thank you for your positive review! We're delighted to hear that you received excellent service and that your repair was completed in a timely manner. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future!
I was emailing the salesperson on Monday and he told me the pickup had just come in and they were giving it a look over and they were going to detail it and then they'd call. Then on Tuesday the salesperson texts me that another party had put a deposit on the vehicle. I asked him why I wasn't allowed to do that on Monday and he had a bunch of BS answers. Never met such an incompetent salesperson in my life. I definitely won't buy anything from these guys.
Business response:
Thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment caused during your interaction with our team. Providing clear and fair communication is important to us, and we regret that we fell short in this instance. At your earliest convenience, please reach out to Steve Kurtz at 402-858-9240. Steve will address your concerns directly and work to ensure your feedback is thoroughly reviewed. We appreciate you bringing this to our attention and hope to have the opportunity to im... read more
Mechanic said, Brakes were ready to be replaced on the front. There was over 3/4 of the pad left. Waited an hour and 40 minutes for the service to be completed. I have been using Husker for years and have never had this type of issue.
Business response:
Thank you for your loyalty and for taking the time to share your feedback. We're sorry to hear about your recent experience and that the brake assessment and wait time didn't meet your expectations. We pride ourselves on providing honest, efficient service, and we'd like to ensure that this situation is thoroughly addressed. Please reach out to Jason Masek at 402-318-5145 so we can further discuss your visit and work towards a resolution. We appreciate your continued trust in us and look forward to making things right.
I didn't buy the vehicle you are writing me about. I do not have a Subaru Forester and don't know why you have my email address or why you are contacting me about this car. I did recently purchase a 2023 Ford F-150. I have no idea if Husker Auto Group has anything to do with that purchase.
Business response:
Thank you for bringing this to our attention, and we apologize for any confusion regarding our communication. Please reach out to our General Manager, Steve Kurtz, at 402-858-9240, so we can resolve this issue and ensure your contact information is corrected. We appreciate your understanding and look forward to assisting you!
I did not like that it took 2 weeks to replace a seatbelt harness and how long it took them to actually schedule the appointment
Business response:
Thank you for your feedback. We sincerely apologize for the delay in scheduling your appointment and replacing the seatbelt harness. We understand how frustrating this must have been and regret that we didn't meet your expectations. Please contact Jason Masek at 402-318-5145 so we can discuss your experience further and work to ensure this doesn't happen again. We appreciate your patience and the opportunity to improve.
I put a new terbu it has same problem .
Business response:
Thank you for your feedback. We're sorry to hear that you're still experiencing the same issue with your new turbo. It's important to us that we resolve this problem to your satisfaction. Please contact Jason Masek at 402-318-5145 so we can address your concerns directly and work towards a solution. We appreciate your patience and look forward to assisting you.
I took my vehicle in to get a Zaktek coating put on and have a front axil replaced as they said it needed it. All fine except they forgot to do what I originally brought it in for, the Zaktek. I rescheduled and they got it on EXCEPT they put a chip in the paint and won't stand behind fixing it. They are telling me they won't do anything about it. My truck is in Pristine condition and I am finished with Husker Auto group!!!! I will not buy from them again as well as not take my vehicle to them to work on. I hope other can lea... read more
Our vehicle was in for over a week. Granted we were eventually told it was because one of the parts from Nissan was delayed. My complaint would be the lack of communication. This happened when we bought the Nissan a month earlier to when we had the two issues taken care of a month later. We cannot remember a time where the communication between us and a company was so poor. The communication between the service department and salesmen was very poor as well.
Business response:
Thank you for taking the time to share your experience with us. We apologize for the delay in service and the lack of communication you encountered. This is certainly not the level of service we strive to provide. Please contact Jason Masek at 402-318-5145 at your earliest convenience. We would appreciate the opportunity to discuss your experience further and do our best to make things right. Thank you for bringing this to our attention.
BOUGHT A PICKUP WITH 26,000 MILES BEFORE WE GOT HOME THE RADIO SCREEN WENT BAD WHICH CAUSED THE A/C, HEATER, RADIO NOT TO WORK. THEY SAID NO WARRANTY WAS ON TRUCK SINCE IT WAS A 2018 EVEN THOUGH IT LOOKED IN GOOD SHAPE WITH A PRICE OF $33,398.00 WHICH WE PAID WITH CHECK. WOULD WE BUY FROM THERE AGAIN NO.
Business response:
Thank you for leaving a review about your recent vehicle purchase at Husker Automotive. We sincerely apologize that you encountered this significant issue with the radio screen shortly after buying the truck. To discuss your concerns further and explore possible solutions, we kindly ask you to contact our General Manager, Steve Kurtz, directly at 402-858-9240. Thank you for bringing this matter to our attention. We value your business and hope to have the opportunity to regain your confidence. Sincerely, The Husker Automotiv... read more
Frequently asked questions about Husker Auto Group
How is Husker Auto Group rated?
Husker Auto Group has a 4.5 star rating with 2,957 reviews.
When is Husker Auto Group open?
Husker Auto Group is closed now. It will open tomorrow at 8:30 a.m.