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Husker Auto Group
- Car Dealers
- Lincoln, NE
About this business
At Husker Mercedes in Lincoln, NE, we are committed to delivering a luxury experience from start to finish with our exceptional range of Mercedes-Benz vehicles. Explore our selection of top models like the GLE, GLC, and C-Class. We offer flexible options to buy, lease, or finance, and serve Lincoln as well as nearby cities including Omaha, Grand Island, and Fremont. We also provide a curated selection of used cars, trucks, and SUVs from various OEMs. Our state-of-the-art service center, staffed by certified technicians, ensu... read more
Location details
6701 Telluride Dr, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Always on time professional and nice lounge area I will continue to use this dealership
The store makes guesses on the repairs. My advisor would go days without returning my phone calls. Several messages left daily for updates went unanswered. The store manager also never once returned my phone calls. My initial repair was met with my car stalling on me again 10 miles from the dealership. It then took them a couple of weeks to not figure out whats wrong with my vehicle.
The service department has gone downhill in recent years
Detailed could of been better
Took 4 hours to complete a job they said would take 2, that was tough because I just had total knee replacement surgery, waiting 4 hours was hard!!!
A 2-3 hour service turned into 4 hours, making me late for another appointment. Also the shuttle service was poor. It did not pick me up so I had to find my own way back to the dealership adding to my frustration and causing me to lose more time needed to make it to my next engagement.
I was told upon dropping my vehicle off that the work they were doing on my Jeep should take no more than a week. They dodge phone calls, I left voicemails every day with no answer. Four weeks later (to the day) and I finally got it back. The issue that it was brought in for had not been resolved only now it came back and it leaks coolant as well. Turns out they didnt put it back together right and the head gasket leaks. Overall terrible communication and service.
Didn't like having to talk to a third party phone operator in Asia to try to schedule an appointment. Tires didn't get rotated, but got charged for it. I guess they thought I would not notice.
I tried to tell you that there was a problem with the service lady I talked to 3 weeks ago but you would not let me enter it
Frequently asked questions about Husker Auto Group
How is Husker Auto Group rated?
Husker Auto Group has a 4.5 star rating with 2,888 reviews.
When is Husker Auto Group open?
Husker Auto Group is open now. It will close at 7:00 p.m.