This profile has been claimed by the business owner or representative.
Husker Auto Group
- Car Dealers
- Lincoln, NE
About this business
Location details
6701 Telluride Dr, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The communication was terrible each time. I had to take the vehicle in 3 times to get the problem fixed.
Business response:
Thank you for your review of Husker Auto Group. We sincerely apologize for the communication issues you experienced during your recent service visits. We take all customer feedback seriously, and yours will help us improve. We would appreciate the opportunity to discuss your experience further and ensure you have a positive outcome. Please contact Jason Masek directly at 402-318-5145. We are committed to finding a solution that makes things right for you. Thank you for your understanding. Sincerely, The Husker Auto Group Tea... read more
Looked for issue. Left radiator cap off just sitting underneath hood.
Business response:
Dear 2018 Chevrolet Colorado Owner, Thank you for taking the time to leave a review about Husker Auto Group. We sincerely apologize that the radiator cap on your vehicle was left off. This is certainly not the standard of service we strive to provide. We would appreciate the opportunity to discuss this further and ensure you have a positive experience at Husker Auto Group. Please contact Jason Masek directly at 402-318-5145. Jason will work diligently to understand the situation and ensure we take the necessary steps to make... read more
They forgot to adjust the air in my tires after they were rotated.
Business response:
Hi there, thank you for sharing your feedback. We apologize for the oversight with the tire rotation service. We appreciate your business and will use your comments to improve our processes moving forward. Thank you for bringing this to our attention.
Worst vehicle buying experience we have ever had in 28 years of purchasing vehicles. Definitely do not recommend!!
Business response:
We are sorry to hear about your disappointing experience. We strive to provide top-notch service to all our customers and would like to learn more about your specific situation to see how we can improve. Please contact Jason Masek at 402-318-5145 and we will do our best to make this better.
They spilled oil all over the front of radiator and didn't say or do anything
Business response:
Hi there, Thank you for sharing. We apologize for any incident with our service department. At your earliest convenience please reach out to Steve Kurtz at 402-858-9240.
Was no recent service , just waiting in them to call back , only 1 problem out of 4 was ever looked at
Business response:
Hi there, Thank you for your review. We are sorry to hear we did not reach out to you. Please contact skurtz@vtaig.com for any issues you may be having. Thank you.
Worst experience I have ever had getting this service completed.
When I scheduled the service appt I wanted an oil change and also for them to do the recall on my car. When I got to the dealership they said "Oh, we have to order the parts for the recall". Therefore, I had to make a second trip across town. Poor service. If doing a recall on your car make sure they have the parts first.
Vehicle on return trip back to me was in an accident and totaled. Other driver at fault. They still wanted to charge me for the work done. Requested other driver insurance cover it.
Frequently asked questions about Husker Auto Group
How is Husker Auto Group rated?
Husker Auto Group has a 4.5 star rating with 2,957 reviews.
When is Husker Auto Group open?
Husker Auto Group is closed now. It will open tomorrow at 8:30 a.m.