This profile has been claimed by the business owner or representative.
6701 Telluride Dr., Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Still waiting on title of used truck I bought over a month ago, will never deal with them again. I keep getting the run around on where my title is
Business response:
Denny, we are so disappointed to learn of this situation. We would like the chance to try to make this better. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
DONT BUY A CAR HERE!!!!! The experience was horrible from start to finish. Try any dealership before thinking of going here! Expect to lose at least $1000 in immediate repairs or time wasted!
Business response:
Evan, as discussed, we apologize that the dealership had another valued client that purchased the 2014 pickup that you had inquired about. It is unfortunate for all involved that it was sold prior to your appointment arrival. The dealership should have communicated better than we did when in regards to your appointment.
We wanted to purchase a vehicle we fell in love with but Ron basically told us he didn't want our business if we weren't going to finance through them. He added additional charges to the original price for taking cate of scratches on the car. I would advise to stay away from Ron!!!...he seems to portray himself as the typical "used car salesman"
Business response:
Thank you for visiting our dealership and being upfront with your experience. It’s important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
The bmw manager was unwilling to deal on price at all. Even after fixing the thermostat, the shop forgot to add coolant to the fill level. Easy to purchase, not easy to deal with manager. Hunter H
Business response:
Hunter, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
I had to pay more than their advertised price because they said that price is only if you finance with them. I had cash. There is no disclaimer on their website stating this. I also did not have a trade in and they wanted me to pay an additional $500 because I had cash and no trade. I bought the vehicle but will never do business with them again. Plenty of other places will gladly take cash.
Business response:
Michelle, we are so disappointed to learn of this situation. We would like the chance to try to make this better. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
No communication, did not even try to sell me a car. Some dealerships are over the top but this one gave 0 effort to help me.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact Steve Kurtz at SKurtz@HuskerAutoGroup.com at your earliest convenience.
Purchased a used 2017 Chevy Silverado from this dealership. I drove up from omaha to purchase this truck because omaha didn’t have any and the price was aggressive. We negotiated a ok price on my used truck and at this point thing were good and I would have given the experience 4 stars and referred friends to make the drive to Lincoln. Then it all went down hill. I left due to the time and it was already late. Came back the next day to head to finance and sign on the line. When I came back as arranged and communicated during... read more
Business response:
We are so sorry you had a negative experience at our dealership. Customer service is our top priority, so we would like the chance to speak with you further about this and see what we can do to make things right. Please contact Steve Kurtz at 402-479-7601. Thank you.
Let me tell you first that I do not typically do this but I had to share everywhere I could. This was my response to their customer service survey. More than a little frustrated right now with your dealership. Initially, the service and communication were great. Once the vehicle was purchased and the salesmen cut his check it seems as though he was done with helping. The truck is the dream truck so I made a trip far from home to purchase the vehicle and waited months for the right one at the right price. I was elated to find... read more
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. Please contact Jason Masek at 402-858-9240 or JMasek@HuskerAutoGroup.com. Thank you.
Just looking to sell Despite having heard bad things about the dealership, I found something I might be interested in so I contacted them. The dealer didn't take time to get to know me, try to tailor a sale to me and he didn't educate me on what his dealership, let alone Chevrolet, offers. It became evident rather fast that he just wanted my money. Ill give him this I suppose, he read the brochure to me...When I was offered the trade-in value on my vehicle, it was a terrible "end all-be all" number. There wasn't any room for... read more
Business response:
Thank you for your feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to speak with you further about this. Please contact Steve Kurtz at 402-858-9240 or SKurtz@HuskerAutoGroup.com.
Husker Automotive has a 4 star rating with 848 reviews.
Husker Automotive is closed now. It will open tomorrow at 7:00 a.m.