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Husker Automotive
- Car Dealers
- Lincoln, NE
About this business
Location details
6701 Telluride Dr., Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible customer service! Only care about money! I am never ever going to go back to Husker Auto Group. I was looking at a vehicle and I had a price range. I was told they would be able to make it work within my price range but the price only kept going up!. Also the fact I had to correct him on the vehicle features means they dont know what they are doing! I tried walking away and they wouldn't let me leave! Only want you to finance there even though I wanted to go somewhere else to finance, but the deal was only good if I... read more
Business response:
We are disappointed to learn of your experience. We strive to provide everyone with first class experiences at Husker. Please give Terry Zimmerman a call at (402)-858-9240 so we can learn from your visit. We hope to hear from you soon.
Horrible customer service If they choose to use "Husker" in the name, then Husker Auto is the "Bill Callahan" of Nebraska Auto Dealers. They're incompetent and couldn't care less about you after they have a signed contract. The service department is exceptionally poor.
Business response:
It sounds like your visit here did not live up to your expectations—which is not what we like to hear. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact Terry Zimmerman at (402)-858-9240 to discuss what we can do to help.
It's not worth it Really, no matter what amazing deals your salesperson can come up with, it's really not worth the hassle you will get when you go to have your pretty new vehicle serviced. 1) it is EXTREMELY rare for someone in the service area to answer the phone, which directs you to a call center who is unable to schedule many services, so they transfer thou back to the service center... who doesn't answer... transfer you to the call center...etc. 2)They will always tell you that one of your scheduled services isn't cove... read more
Business response:
We apologize for the inconvenience and this is not the level of service we expect from our team. You’ve been a dedicated customer of ours and we want to make it right with you. We will be reaching out to you shortly. Thank you, Terry Zimmerman
Never again! If you are a single WOMAN with a child...do NOT purchase a vehicle from Husker Auto....they will totally take advantage of you... My daughter purchased a van from them February 15, 2018 because she needed a vehicle that her son's wheelchair would fit in...today is March 14, 2018 and the deal is still not done...they have made her come back and sign different paperwork (paperwork that should have been made clear before she ever left with the vehicle)...on that return they raised her interest rate and added anothe... read more
Business response:
We are so sorry to hear your experience with Husker was less than perfect. At your earliest convenience, please reach out to our General Manager, Terry Zimmerman, at 402-415-2308.
Husker GM Mistreats Their Customers Do NOT under any circumstances bring your vehicle here to be serviced unless you do have GM's extended warranty!! Without this coverage, you WILL be taken advantage of by Husker Auto Group! Here is my experience with the Husker Auto Group: I own a Chevy vehicle and recently started noticing this toxic smell of burning antifreeze coming into the cab of my car when I run the heater. Turns out, GM has an active recall for this issue on my vehicle model so I called the GM dealer (Husker Auto G... read more
Business response:
Hello there, we never want our customers to feel as though they were taken advantage of and we would like to learn more about your recent visit with us. Please contact Terry Zimmerman, 402-858-9240 at your earliest convenience.
Used car sales employee not good at all Salesman in pre owned vehicles couldn't make up there mind on what I could afford per month on vehicle I wanted and I called and no one would answer the phone last time for me used to be a good place to go they don't care about there customer at all only what they can pocket will not remend to anyone in the future
Business response:
Hi Jerry, it is disappointing to hear we failed to provide you with the quality experience you deserve. I would to talk with you more to find out why you did not receive five-star treatment. Please reach out to me at your earliest availability: Terry Zimmerman, 402-858-9240.
Terrible car, terrible customer service I never write reviews, but I figure that if I don't, it only hurts future customers. I bought a used car from Husker last summer. For our daughter turning 16. Nothing special. And I get it, it was a used car. A 2007 Grand Prix with 100,000 miles. My issue is that the salesman told us they did a 121 point inspection. With our experience with this car, there is no way they did that inspection. I didn't expect the car to be perfect. But if they did do that inspection, they would have caug... read more
Business response:
Hi Tim, thank you for your honest feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. I would like to make this right and understand why your trip to Husker was not satisfactory. Please call me at your earliest convenience. -Terry Zimmerman, General Sales Manager, 402-858-9240.
Car delivered to my door in Seattle in under two weeks! Never bought a used car over the internet before, but after doing business with Brett I think I'll be buying all my cars online. Brett was exceptionally helpful. He gave me his personal cell number and put up with my constant stream of texts and emails asking questions. He did a great job keeping on the right people to make sure the deal moved forward. Brett works all hours of the day and night to keep his customers happy! I would never buy a car without having an indep... read more
Business response:
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us, our team is here for any future needs!
Do not buy a vehicle from these people I purchased a vehicle from this dealership. The truck was a decent deal and he salesman offered to bring the vehicle down to me since I lived 300 miles away. I told them I wanted to see it but they told me it was completely stock, they would also throw in a warranty to ease my mind on not seeing the truck. The first night I got the truck i found it had a major oil leak, after taking it to the dealership by my home, they told me the rear main seal was damaged. After 3 weeks the truck cam... read more
Frequently asked questions about Husker Automotive
How is Husker Automotive rated?
Husker Automotive has a 4 star rating with 835 reviews.
When is Husker Automotive open?
Husker Automotive is closed now. It will open tomorrow at 7:00 a.m.