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Husker Automotive
- Car Dealers
- Lincoln, NE
About this business
Location details
6701 Telluride Dr., Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Horrible service, rude people. I had issues with my car week after I bought it would not offer to help. Didn’t even offer to help give a discount for the parts I needed.
Business response:
Brian, please know we would never turn down helping a customer. We would like the chance to discuss your situation on a more personal level so please reach out to Steve Kurtz at 402-479-7500 at your earliest convenience.
Take advantage of customers My wife traded in a vehicle with the goal of getting a lower loan amount and lower monthly payment for 60 months. Husker Auto group got her a lower monthly payment which she thought applied to the 60 months. Upon going over the paperwork at home it was for 72 months, adding over $5000 to our original loan amount and making us completely upside down in the vehicle we purchased. Be careful because they will take advantage of you.
Business response:
We are sorry to hear about your less than outstanding experience with us. We always aim to be honest and transparent with our customers so we would like the chance to speak with you further about your experience. Please contact Steve Kurtz at 402-479-7500. We hope to hear from you soon.
Worst Experience one could ever want This place took my pre-approved loan check I gave them and made it my total purchase price of my vehicle! The actual purchase agreement price which was 2,000 less. xxx! Why have a service agreement if they're not going to honor it?! They pulled a fast one and sent me a refund for the remaining amount. They "suggested" for me to refinance the vehicle so I can get the payments back down to what I was supposed to be paying to begin with. What a nightmare. Too much pain to take them to court ... read more
Business response:
Thank you for taking the time to leave us a review. We’re sorry to hear that your experience with us was less than outstanding. We’d like the chance to speak with you further about your experience. Please give Terry Zimmerman a call at 402-858-9240 to discuss how we can learn from your experience.
Terrible customer service! Only care about money! I am never ever going to go back to Husker Auto Group. I was looking at a vehicle and I had a price range. I was told they would be able to make it work within my price range but the price only kept going up!. Also the fact I had to correct him on the vehicle features means they dont know what they are doing! I tried walking away and they wouldn't let me leave! Only want you to finance there even though I wanted to go somewhere else to finance, but the deal was only good if I... read more
Business response:
We are disappointed to learn of your experience. We strive to provide everyone with first class experiences at Husker. Please give Terry Zimmerman a call at (402)-858-9240 so we can learn from your visit. We hope to hear from you soon.
Horrible customer service If they choose to use "Husker" in the name, then Husker Auto is the "Bill Callahan" of Nebraska Auto Dealers. They're incompetent and couldn't care less about you after they have a signed contract. The service department is exceptionally poor.
Business response:
It sounds like your visit here did not live up to your expectations—which is not what we like to hear. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact Terry Zimmerman at (402)-858-9240 to discuss what we can do to help.
It's not worth it Really, no matter what amazing deals your salesperson can come up with, it's really not worth the hassle you will get when you go to have your pretty new vehicle serviced. 1) it is EXTREMELY rare for someone in the service area to answer the phone, which directs you to a call center who is unable to schedule many services, so they transfer thou back to the service center... who doesn't answer... transfer you to the call center...etc. 2)They will always tell you that one of your scheduled services isn't cove... read more
Business response:
We apologize for the inconvenience and this is not the level of service we expect from our team. You’ve been a dedicated customer of ours and we want to make it right with you. We will be reaching out to you shortly. Thank you, Terry Zimmerman
Never again! If you are a single WOMAN with a child...do NOT purchase a vehicle from Husker Auto....they will totally take advantage of you... My daughter purchased a van from them February 15, 2018 because she needed a vehicle that her son's wheelchair would fit in...today is March 14, 2018 and the deal is still not done...they have made her come back and sign different paperwork (paperwork that should have been made clear before she ever left with the vehicle)...on that return they raised her interest rate and added anothe... read more
Business response:
We are so sorry to hear your experience with Husker was less than perfect. At your earliest convenience, please reach out to our General Manager, Terry Zimmerman, at 402-415-2308.
Husker GM Mistreats Their Customers Do NOT under any circumstances bring your vehicle here to be serviced unless you do have GM's extended warranty!! Without this coverage, you WILL be taken advantage of by Husker Auto Group! Here is my experience with the Husker Auto Group: I own a Chevy vehicle and recently started noticing this toxic smell of burning antifreeze coming into the cab of my car when I run the heater. Turns out, GM has an active recall for this issue on my vehicle model so I called the GM dealer (Husker Auto G... read more
Business response:
Hello there, we never want our customers to feel as though they were taken advantage of and we would like to learn more about your recent visit with us. Please contact Terry Zimmerman, 402-858-9240 at your earliest convenience.
Used car sales employee not good at all Salesman in pre owned vehicles couldn't make up there mind on what I could afford per month on vehicle I wanted and I called and no one would answer the phone last time for me used to be a good place to go they don't care about there customer at all only what they can pocket will not remend to anyone in the future
Business response:
Hi Jerry, it is disappointing to hear we failed to provide you with the quality experience you deserve. I would to talk with you more to find out why you did not receive five-star treatment. Please reach out to me at your earliest availability: Terry Zimmerman, 402-858-9240.
Frequently asked questions about Husker Automotive
How is Husker Automotive rated?
Husker Automotive has a 4 star rating with 848 reviews.
When is Husker Automotive open?
Husker Automotive is closed now. It will open tomorrow at 7:00 a.m.