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iAqualink app
About this business
Won't connect Was working just fine like 2 weeks ago... now it won't connect and I really liked this app before it stopped working it worked a lot better and easier than the controller.
Business response:
Hi Kamren, We're sorry to hear you're experiencing some connectivity issues with the app. We'd be happy to help you troubleshoot the issue. Please send us an email at feedback@zodiac.com including your contact information and we will reach out to you to assist.
Very basic in design. Switches often have to be slid over twice to work. No visual excitement at all. I use this app to control the center entertainment of my party and the app is almost colorless. I liked the previous version better than the update. More light color options would be great also. I like red but you can't select it.
Business response:
Dear Brandon, Thank you for your feedback! We are always looking for ways to improve the app and would like to learn more about your suggestions. Would you please email your contact information to feedback@zodiac.com? We will reach out to you to discuss further. Thank you.
Is anyone using this on a BlackBerry 10?
Business response:
At this time we only support mobile apps for the iOS and Android platforms. If trying to control an AquaLink automation system, we do have an HTML5 mobile web app which can be used from the Blackberry browser, by pointing it to iaqualink.com/mobile. We hope that helps!
Not ready for prime time The application is buggy at best. The manufacturer of course will point a finger to the instability of your Wi-Fi connection that's working with all other devices. The app awkwardly connects to a desktop website to set pool program schedules whereI repeatedly get a connecting error message. I finally made program changes on my PC. This application looks great on paper but its not ready for prime time. I wish I had my Jandy wireless remote back. I prefer apps that make my life easier not more complica... read more
Business response:
Hi Mdcalliso, Thank you for your feedback! We would be interested in learning more about the issues you are experiencing with the app. Would you please send your contact information to feedback@zodiac.com? We would like to reach out to you to discuss your concerns further, since we are continuously looking for ways to improve our platform.
Old app was much better How can you go backwards on developing an app....????
Business response:
Hi Dave, Thank you for your feedback. We would be interested in learning more about the issues you are experiencing with the new version of the app. Would you please send your contact information to feedback@zodiac.com? We will reach out to you to discuss your concerns further. Thank you!
It's OK, allows you to do the basic but the website end is garbage
Business response:
Hi Humza, Thank you for your feedback! We'd be interested in learning more about your challenges and/or suggestions. If you would be willing to provide us with additional feedback, please email your contact information to feedback@zodiac.com.
Appalling This app is an embarrassment to Zodiac. I guess it's enough for them to claim they have a wireless app but that's about it. It's without doubt the worse app I have on my phone. Please provide an API so real developers can create a usable app. The mobile apps is incredibly basic and to do anything more advanced you exit to the Web app which looks like it was built by a 7 year old. Incredibly un user friendly. With the IoT people's expectations are higher and this does Not meet them.
Business response:
Dear Paul, Thank you for your feedback. We have forwarded your comments to our product development team and they have since reached out to you to discuss your suggestions further. We appreciate your input as we are continuously looking for ways to improve our products and better meet our customer's needs and expectations.
Major defect Defect in new version. Will not connect even when possible to connect through web.
Business response:
Hi Chris, We apologize for your experience with the iAqualink app and we'd like the opportunity to speak with you about it. Would you please email us your contact information to feedback@zodiac.com? We will reach out to you to as soon as possible to discuss.
Poorly designed new GUI. Should be more closely aligned with the Web app.
Business response:
Dear Mario, Thank you for your feedback and suggestion. We'd like the opportunity to speak with you further about your suggestions. If you would be willing to provide us with additional feedback, please email your contact information to feedback@zodiac.com.
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,233 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.