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ICCU

2.8

About this business

Location details

4537 Yellowstone Ave, Chubbuck, ID, 83202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
2.8120 reviews
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Sophie T's profile image
Sophie T 
2 years ago

- "Personally Banker" asked me if ****** *** was my "aunt or something". - Mailed incorrect information to the **** flagging it as unable to be registered - Sent my car title in an unsealed envelope Unprofessional credit union, uneducated employees. Get your money aways from these fools. 

Business response:

Thank you for taking the time to share your experience with us. We value your feedback and privacy. In order for us to provide optimal service and to get you to the right person, please fill out this feedback form on our website: *************************************. 

Edgar U's profile image
Edgar U 
2 years ago

Idaho Central Credit Union might be OK for most people, but if you like to be debt free and pay off your loans early, then look elsewhere.Idaho Central Credit Union places strict limits on the amount one can transfer into their account. Had I know their policy, this Idaho native would never done business with ICCU. The atuo dealership promised I could pay off the entire loan early without any penatly. Well--interest becomes a penalty when the credit union restricts on how much they will accept for a day, a week and even a mo... read more

Business response:

Thank you for taking the time to share your experience with us. We value your feedback and privacy. In order for us to provide optimal service and to get you to the right person, please fill out this feedback form on our website: *************************************. 

Mike K's profile image
Mike K 
2 years ago

This credit union dragged out my loan approval for over three months while rates kept going up each week. Now, I cannot refinance my loan elsewhere. Idaho Central Credit Union is a terrible credit union and I will never use them again. 

Business response:

Thank you for taking the time to share your experience with us. We value your feedback and privacy. In order for us to provide optimal service and to get you to the right person, please fill out this feedback form on our website: *************************************. 

Fred & Barbara R's profile image
Fred & Barbara R 
2 years ago

On May 31, 2023 we went into ICCU to open a CD for 5% annual APY interest. We saw it advertised on their website and it was listed as the rate on their reader board in the credit union. When we opened the CD account we commented to the banker that 5% is a great rate. She said nothing about the interest rate being different, at ****%. This rate was not posted or discussed with us. When we noticed this percent discrepancy , while thinking about adding to that CD, on June 29, we went back to the credit union and asked about why... read more

Shelly M's profile image
Shelly M 
2 years ago

As someone who use to work there, they are a terrible credit union. Not only have I personally see them bounce from one idea to another confusing their workers, they give their workers gifts and lie to them to keep them happy. They tell their workers what they want to hear but if you aren't Mormon and/or drink their Kool-Aid, your as good as gone as soon as they can get rid of you. Just see why they are always hiring but yet are also the "Best" place in Idaho to work at... if they were that good, they wouldn't be hiring all ... read more

Russell F's profile image
Russell F 
2 years ago

They have a tendency to change their deposit policy nearly weekly. When asked about it, they become extremely noncompliant, argumentative and unprofessional. They are entirely condescending to customers and give you the attitude that they dont want your business just your money. 

Joseph T's profile image
Joseph T 
2 years ago

Went for a car loan for car **** The loan officer was very rude and demeaning. I was also told to go to ********** because that's "their" preferred dealer. Also applied for a starter Credit Card. I was told I could not get one because my score was to low. It's not. They check my credit 4 times without my approval or application. I seriously would suggest a better financial institution. ICCU espically the *************************** had been nothing but rude to me. 

Brett A.'s profile image
Brett A. 
3 years ago

Definitely not a a credit union that looks out for their members. They've grown too large, support *****, and fees are horrible.Attempted to close my account and they didn't do it properly. The next month my automatical bill pays happened, overdraft the "closed" account and they call and want me to make the balance positive.....um, not my fault.Seriously, find a smaller CU that's mber focused--iccu isn't it. 

Linda M.'s profile image
Linda M. 
3 years ago

In the last month I have I have taljed to many employees if iccu I have a helco interest only loan with them.I asked why do the statement and the receipts of payment and the print out from their computer they don't have the same information. The ending balance verys from $8.80 to $400.00 with in one statement to the next month statement And that is with out drawing in money from that account. I asked them many time if they would pull up all of the paperwork and they said their paperwork is correct. There is no manager you ca... read more

Frequently asked questions about ICCU

How is ICCU rated?

ICCU has a 2.8 star rating with 120 reviews. 

When is ICCU open?

ICCU is closed now. It will open at 9:00 a.m.