ICCU

Travis E 

on BBB

2 years ago

Absolutely the worst bank ever to work with. They literally let fraudulent activity happen on two of our business accounts even when we informed them as it was happening. We still have been unable to get the money back 

Connie A 

on BBB

2 years ago

The worst credit union ever. This is an ongoing situation. They just keep asking for information when they already have it. Just to stupid to read my file 

Sophie T 

on BBB

2 years ago

- "Personally Banker" asked me if ****** *** was my "aunt or something". - Mailed incorrect information to the **** flagging it as unable to be registered - Sent my car title in an unsealed envelope Unprofessional credit union, uneducated employees. Get your money aways from these fools. 

Edgar U 

on BBB

2 years ago

Idaho Central Credit Union might be OK for most people, but if you like to be debt free and pay off your loans early, then look elsewhere.Idaho Central Credit Union places strict limits on the amount one can transfer into their account. Had I know their policy, this Idaho native would never done business with ICCU. The atuo dealership promised I could pay off the entire loan early without any penatly. Well--interest becomes a penalty when the credit union restricts on how much they will accept for a day, a week and even a mo... read more

Mike K 

on BBB

3 years ago

This credit union dragged out my loan approval for over three months while rates kept going up each week. Now, I cannot refinance my loan elsewhere. Idaho Central Credit Union is a terrible credit union and I will never use them again. 

Fred & Barbara R 

on BBB

3 years ago

On May 31, 2023 we went into ICCU to open a CD for 5% annual APY interest. We saw it advertised on their website and it was listed as the rate on their reader board in the credit union. When we opened the CD account we commented to the banker that 5% is a great rate. She said nothing about the interest rate being different, at ****%. This rate was not posted or discussed with us. When we noticed this percent discrepancy , while thinking about adding to that CD, on June 29, we went back to the credit union and asked about why... read more

Shelly M 

on BBB

3 years ago

As someone who use to work there, they are a terrible credit union. Not only have I personally see them bounce from one idea to another confusing their workers, they give their workers gifts and lie to them to keep them happy. They tell their workers what they want to hear but if you aren't Mormon and/or drink their Kool-Aid, your as good as gone as soon as they can get rid of you. Just see why they are always hiring but yet are also the "Best" place in Idaho to work at... if they were that good, they wouldn't be hiring all ... read more

Russell F 

on BBB

3 years ago

They have a tendency to change their deposit policy nearly weekly. When asked about it, they become extremely noncompliant, argumentative and unprofessional. They are entirely condescending to customers and give you the attitude that they dont want your business just your money. 

Joseph T 

on BBB

3 years ago

Went for a car loan for car **** The loan officer was very rude and demeaning. I was also told to go to ********** because that's "their" preferred dealer. Also applied for a starter Credit Card. I was told I could not get one because my score was to low. It's not. They check my credit 4 times without my approval or application. I seriously would suggest a better financial institution. ICCU espically the *************************** had been nothing but rude to me.