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ICCU
- Credit Unions
- Chubbuck, ID
About this business
Location details
4537 Yellowstone Ave, Chubbuck, ID, 83202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
This company pulled out of ***** Pride because of a few complaints. They gave in to bullying and when I, as a customer of theirs, asked them why the pulled out, they refuse to answer me. DO NOT GIVE THEM YOUR MONEY. There's no accountability which shows me they are not a reputable business.I'm sorry I've been with them for the last few years. I'm embarrassed of the way this company ignores their customers.
Business response:
Thank you for taking the time to share your experience with us. We value your feedback and privacy. In order for us to provide optimal service and to get you to the right person, please fill out this feedback form on our website: https://www.iccu.com/contact/feedback.
We purchased a Jeep Gladiator from the dealership I work for. I have made my third payment and have yet to receive a statement of my balance left over from making said payment. I can't seem to get through to anybody because every hour that they're open are the hours that I work. And yes this is Monday through Saturday. All I want is a statement mailed to me and I'm going through loops and hoops and nobody wants to help me. Very disappointed customer and will never ever use this ********************************************* e... read more
Insane "loan shark" overdraft fees, I am sure the **** regulator is surely going to have to investigate into these matters as well as CFPB
They are unreasonable about negotiating overdraft fees One representative reversed a couple. Another scoffed at my request. Does ICCU rely on pricy fees for profit? They seem so reluctant to even reverse a excessive ATM usage fee applied to my savings account. A great deal of discrepancy of service from one teller to the next. I'm frustrated and I'm withdrawing my funds. ICCU motto:Helping ************************* Success. hahaha Hide quoted text
I have been with ICCU for about 8 years. Nothing but ??I have great credit and the first time I tried for a loan a few years back a 3rd party got involved and ever since gone downhill! So I tried for a loan yesterday, not even a big amount and against my better judgment I went ahead and said ok to go through and do the hard credit check and Ofcourse some BS line of why declined ??So now down goes my credit that I worked so hard for snd a chance of 3rd party again Im sure. The big bummer is now I cant help make granddaughter ... read more
Ive been banking with them for 15 years and have recommended them to others, but they recently supported a scammer company instead of protecting my account. To be screwed over by a scammer that many others had the same experience with and have them rule in favor of them. Not recommending this bank anymore
In august of 2020 I went into this iccu branch to close my account after a previously mishandled customer service issue. At that time someone claiming to be the branch manager came to assist me, withdrew the remaining balance on the account and assured me that it was fully closed. Today, 2/16/22 I received a letter from iccu stating that my account had been inactive since 1/7/21. I then went into the branch and was informed that my savings account had been closed, but my checking left open. This resulted in an auto pay trans... read more
I have been an ICCU customer for over 20 years, but I am taking my business elsewhere. I recently responded to a credit card promotion and our relationship has gone downhill ever since then. I recently applied for an ICCU Premier Credit Card online and was immediately called and told the a Financial Specialist was contact me the next day. The Financial Specialist contacted me 6 days later. I answered his question and have heard nothing from him since. It's been over 3 weeks. He doesn't answer my emails. I tried contacting cu... read more
Business response:
An ICCU representative spoke with ********* on 12/16/2021. This matter has been resolved to her satisfaction.
This is the worst credit union in the area. They are shady, they lie, they do not keep your personal affairs confidential. You can ask for a supervisor and the supervisors don't know how to work past 5:30. What business doesn't have a higher up person there to supervise their people? The entitlement of the people who work there is overwhelming. I have gotten people to leave this credit union due to how terrible it is and I deter everyone I know from banking here
Business response:
We are sorry to hear that you are not happy with Idaho Central. We would love to resolve any concerns you have. Please give us a call if you would like to talk about options. Thank you for your feedback!
Frequently asked questions about ICCU
How is ICCU rated?
ICCU has a 2.8 star rating with 113 reviews.
When is ICCU open?
ICCU is closed now. It will open at 9:00 a.m.