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ICCU - Roll-up

4.0

About this business

Location details

Boise, ID, 83702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.06,377 reviews
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Brielle Nielson's profile image
Brielle Nielson 
4 years ago

Can't dismiss in app notifications. 

Business response:

Thank you for this feedback, Brielle! We will pass this along to our team to look into. 

Samantha Moss's profile image
Samantha Moss 
4 years ago

Randomly goes down leaving you with no access to your finances, wouldn't recommend this bank for much 

Business response:

We're sorry to hear about this frustration, Samantha. We will pass along this feedback to our team to look into. 

Kelly Buttars's profile image
Kelly Buttars 
4 years ago

Just use the website. Apparently works great on Apple devices, but if you have an Android device, be prepared for issues. 3/26/22 now demands access to my contacts to use app. Will no longer use app. Only website. 

Business response:

Thank you for your feedback, Kelly. We have shared this feedback with our team to look into. If you run into further issues, please contact us at memberservice@iccu.com or 1-800-456-5067. 

KL Keen's profile image
KL Keen 
4 years ago

Offer for $150 if I open a checking account is this true? I could use the $150 if you do. 

Business response:

Hi KL! Yes, we are currently offer a New Membership promo where new members can receive up to $200 for a new account. You can view the details for this on our website here: https://www.iccu.com/info/22028-2022-new-member 

Shpongle Monger's profile image
Shpongle Monger 
4 years ago

I originally gave a 5 star review. But today it keeps saying an error occurred, so I closed it, reopened, then finally updated the app AND restarted my phone.. and I'm STILL having the same issues 😕 

Business response:

We appreciate you taking the time to let us know. We will pass this along to our team to look into. If you are still experiencing this issue, please feel free to reach out to us at 800-456-5067 for further assistance. Thanks! 

TruthBeTold2020's profile image
TruthBeTold2020 
4 years ago

Won't open, errors out. How about testing before pushing these buggie updates out? 

Business response:

We're sorry to hear this, and appreciate you letting us know. We will pass this along to our team to look into. 

Ken N's profile image
Ken N 
4 years ago

Limited abilities. I try to pay down the principle on my car loan but there doesn't seem to be a way to pay principle only. They keep applying part of my additional payments to interest. 

Business response:

Thank you for this review and feedback, Ken! We would love to look into this with you further. Please reach out to our team at 800-456-5067 for additional assistance with this. Thank you. 

Erika's profile image
Erika 
4 years ago

App does not open message stating error occurred please try again later comes on screen and app doesn't open it has been 4hrs now and still hasn't been corrected and their is no update for it in update list...please fix this issue and do not send a thanks for feedback response just fix your app 

Business response:

Thank you for this feedback, Erika! We will pass this along to our team to look into. 

James Blair's profile image
James Blair 
4 years ago

It's great when its working 

Business response:

Thank you for this review, James! If there is something that we can do to improve your experience, please feel free to reach out to us at 800-456-5067. 

Frequently asked questions about ICCU - Roll-up

How is ICCU - Roll-up rated?

ICCU - Roll-up has a 4 star rating with 6,377 reviews. 

When is ICCU - Roll-up open?

ICCU - Roll-up is closed now. It will open at 9:00 a.m.